Katie Lyons | Page 46

Excellent service experience I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was sea I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was seamless. Within minutes I got a call to confirm my appointment & loaner vehicle. Upon arrival to the dealer the following day, I was greeted promptly by valet and the wait time to see Katie was minimal. I presented a service coupon to her & I explained to her what my vehicle needed and it was taken care of in a straight forward & professional matter. Within minutes I was given the loaner & off I was. The service was completed earlier than expected & I got a call later in the day stating that the vehicle was ready. I usually keep my car in great condition service wise & I was not presented with expensive, unneeded upsell work compared with other dealers in the area I have been to that try to upsell services to you that the car does not need. Thanks Again! More

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Rob Gershowitz at Rallye Motors is the man! I have leased a dozen MBs over the course of many years from Rallye and Rob has been my consultant from the beginning. World class service without ai I have leased a dozen MBs over the course of many years from Rallye and Rob has been my consultant from the beginning. World class service without airs or attitude. I won't go anywhere else for my leading needs and unequivocally recommend Rob to my friends and colleagues. The service department is also excellent from every touch point: receptionists, service advisors, mechanics all the way through to the loaner specialists. Katie L and Ken V are the best advisors and are highly recommended. More

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