Katie Lyons

Katie was excellent, answered every question with courtesy and Professionalism look forward to my next service appointment I'm sure she will notify me in reference to the next recall would recommend courtesy and Professionalism look forward to my next service appointment I'm sure she will notify me in reference to the next recall would recommend her. More

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Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectf We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectful! More

by Weining liang Verified Customer Verified Customer

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Katie Lyons has been very helpful and she kept me informed of the progress of the service. informed of the progress of the service. More

by SURESH1 Verified Customer Verified Customer

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Always pleasant, informed, professional and genuinely interested in helping with service related issues presented to her. interested in helping with service related issues presented to her. More

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Efficient and expedited as scheduled. Scopes-of-work completed as anticipated. Results are typical, as Rallye Motors is also reliable. Scopes-of-work completed as anticipated. Results are typical, as Rallye Motors is also reliable. More

by TheRalphDude Verified Customer Verified Customer

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Jimmy and Kathy are wonderful assets for. Rallye and everyone at Rallye is a pleasure to work with. Rallye and everyone at Rallye is a pleasure to work with. More

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The service is excellent And Cathy always is wonderful to work with. She is very knowledgeable and helpful. work with. She is very knowledgeable and helpful. More

by NYHAPPYHEART Verified Customer Verified Customer

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Always a professional and amazing experience. Katie Lyons is the top person in this profession. Simply excellent. Katie Lyons is the top person in this profession. Simply excellent. More

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Easy to schedule and they expedite their customers through the process. When scheduling, they need to offer the loaner. The absence of this creates unnecessary issues in finalizing the schedule. through the process. When scheduling, they need to offer the loaner. The absence of this creates unnecessary issues in finalizing the schedule. More

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Had a major drivability issue with my GLB. Called Rallye Thursday afternoon and they made the appointment for early Friday morning. It turned out to be a major job, since they had to take t Called Rallye Thursday afternoon and they made the appointment for early Friday morning. It turned out to be a major job, since they had to take the front bumper and entire grill and facia off the car to fix it. They kindly drove me back home. They had the car ready and back in service Friday afternoon. I thought that it would be an expensive fix but all of it was diagnosed and found to still be covered under warranty. Trying getting service like that, in less than a day, the next time you are not feeling well and need to see your primary care physician! Amazing staff and great service. Thank you again Katie! More

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