Dealership Experience
16 yrs, 5 mos
Industry Experience
16 yrs, 5 mos
445 Reviews
Write a Review445 Reviews of Katie Lyons
August 22, 2026
Very knowledgeable and friendly staff. The facility is clean, moder and welcoming. Katie always understands the issues, deals with them and keeps me informed!!! The facility is clean, moder and welcoming. Katie always understands the issues, deals with them and keeps me informed!!! More
August 21, 2026
Staff is efficient, knowledgeable and courteous. Never have to wait. Associate Katie Lyons is the best of the best. Never have to wait. Associate Katie Lyons is the best of the best. More
Other Employees Tagged: Jerry Sherry
August 17, 2026
I believe Katie Lyons understands clearly my needs ant treat me with professionalism. I like the fact that I was watching the technician repairing my car on the TV monitor screen. treat me with professionalism. I like the fact that I was watching the technician repairing my car on the TV monitor screen. More
August 15, 2026
I had the check engine light come on and since my car is relatively new, 2025 GLE but also a plug in hybrid, I knew I should have it checked. The activator on the charge door (whatever that is, I am assumi relatively new, 2025 GLE but also a plug in hybrid, I knew I should have it checked. The activator on the charge door (whatever that is, I am assuming that it is importantly for charging) was faulty. It was replaced, my car washed and I have it back and no cost to me other than gas for the loaner car. I was loaned a car very similar to mine which was great as I knew where all the controls were. The only thing I would like is to be able to use aspirational cars for the loaners. I wanted to buy a G wagon for decades having seen the car that traveled over 2 million miles which is in the museum in Stuttgart, Germany. Alas my previous car did not give out until last year and at this age, comfort and ease are more my concerns than adventure, but would love a taste of what I might have had a decade ago. Or having the opportunity to drive a little sporty number, as it could be my next car if it is comfortable as well as fun. I’m sure that the added risks probably recent this, but I can dream. More
July 31, 2026
Amazing and knowledgeable staff. the facility is top of the line with plenty of loaner for customers. Noel and Katie are exceptional. the facility is top of the line with plenty of loaner for customers. Noel and Katie are exceptional. More
Other Employees Tagged: Ken Vachris, Ramiro Milian, Lisa Chea , Victor
July 25, 2026
The dealership customer service is excellent. My service person is Katie Lyons and she is the best. Always friendly and polite. You never know if she is having a bad day she is always pleasant. My service person is Katie Lyons and she is the best. Always friendly and polite. You never know if she is having a bad day she is always pleasant. More
July 23, 2026
Eliot is the best. He makes me feel at home. I would only go to him. Hes the best in the game! Overall great service. He makes me feel at home. I would only go to him. Hes the best in the game! Overall great service. More
Other Employees Tagged: Eliot Cohen, Evan Marro
July 22, 2026
I am not Lena and Rallye Motors have continued to spam my mailbox with useless emails. mailbox with useless emails. More
Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Lisa Chea, Rob Carlson, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales
July 14, 2026
The best, John Cotocceli takes good care of my car. I really appreciate it. The best service in my experience. I really appreciate it. The best service in my experience. More
Other Employees Tagged: John Ciccotelli
July 09, 2026
Excellent service from top to bottom. From sales to service, Rallye is top notch. I highly recommend Rallye Mercedes. From sales to service, Rallye is top notch. I highly recommend Rallye Mercedes. More
Other Employees Tagged: Victor Cosme

