Dealership Experience
16 yrs, 3 mos
Industry Experience
16 yrs, 3 mos
435 Reviews
Write a Review435 Reviews of Katie Lyons
June 09, 2026
I had an outstanding experience with the service department especially working with Katie Lyons for this visit. She was respectful and attentive and kept me informed throughout the entire process. w department especially working with Katie Lyons for this visit. She was respectful and attentive and kept me informed throughout the entire process. what really stood out is the attention to detail and genuine care for customer satisfaction from the moment you walk in the door. It’s hard to find good customer service these days, but Katie delivered. More
May 21, 2026
Great service, that was delivered in a very timely manner. I made a request for an additional service item at the time of arrival. That was effectively addressed without question. At this point, I’m v manner. I made a request for an additional service item at the time of arrival. That was effectively addressed without question. At this point, I’m very impressed! More
May 15, 2026
Katie was excellent, answered every question with courtesy and Professionalism look forward to my next service appointment I'm sure she will notify me in reference to the next recall would recommend courtesy and Professionalism look forward to my next service appointment I'm sure she will notify me in reference to the next recall would recommend her. More
Other Employees Tagged: Martin Rios
May 01, 2026
Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectf We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectful! More
Other Employees Tagged: Ken Vachris, Ramiro Milian, Stephen Augustine, Vincent Vetere, Patrick Ripley, Adina Capp

