Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
387 Reviews

Dealership Experience

15 yrs, 4 mos

Industry Experience

15 yrs, 4 mos

4.8

387 Reviews

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387 Reviews of Katie Lyons

June 27, 2025

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I was a customer over 15 years ago and was alway happy with Ralley Motors. After moving to Rockland County, I could not find a dealership the came close to the honesty and professionalism. I now travel More

by Arleen McCormac
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson, Patrick Ripley

Jun 28, 2025

Rallye Motors responded

Arleen, thank you so much for your continued loyalty and kind words! We’re honored that you choose to travel from Rockland County to work with us—it truly means a lot. We're thrilled to hear that our team's honesty and professionalism continue to make a lasting impression. We look forward to providing you with excellent service for many more years to come!

June 19, 2025

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Very accommodating and well knowledgeable staff. Vinny Vetere always gives his undivided attention. He is knowledgeable and professional More

by mjd514
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Recommend Dealer
Yes
Jun 20, 2025

Rallye Motors responded

Thank you for your thoughtful review! We're happy to hear Vinny provided such attentive and professional service. We truly appreciate your kind words and look forward to assisting you again in the future.

June 19, 2025

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Health, happiness, love, success, and prosperity! Thank you Ms Lyons for going the extra mile with my car needs, you may not know but I had to give up my house dreams to get this car as my wife didn More

by MrDanaShamellFolks
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Augustine, Lisa Chea

Jun 20, 2025

Rallye Motors responded

Thank you so much for your kind and heartfelt message. We're truly honored to have played a part in such an important decision, and we're grateful for the trust you've placed in Ms. Lyons and our team. We’ll continue to go the extra mile to support you and your family. Wishing you continued health, happiness, and blessings.

June 09, 2025

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She is very professional helped me to solve all my car issues and good advises More

by TOMCHEN2228
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Recommend Dealer
No
Jun 09, 2025

Rallye Motors responded

Thank you for your feedback! It sounds like a positive experience, so if the 1-star rating was a mistake, please let us know—we’d be happy to help.

June 06, 2025

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Service was prompt and complete. All my reported issues were addressed under warranty. Pricing was higher than my last B service as everything seems to be more expensive. Apprecia More

by MLIMPOP
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Recommend Dealer
Yes
Jun 07, 2025

Rallye Motors responded

Thank you for your detailed feedback! We’re glad to hear your service was prompt and all issues were addressed. We understand pricing concerns and appreciate your loyalty. It’s great to know our shuttle service and team made your visits easier and friendlier. We look forward to serving you again!

June 04, 2025

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I requested a loaner car and got one and that was a blessing. One of the problems with the car necessitated ordering a part that took some time to come in. With the loaner car I was able to keep all my More

by carolyn.predmore
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Recommend Dealer
Yes
Jun 05, 2025

Rallye Motors responded

Carolyn, thank you for your thoughtful feedback! We're so glad the loaner car helped you stay on schedule while we waited for the part to arrive. It's great to hear you're pleased with the repairs, and we truly appreciate your patience and trust in us throughout the process.

May 11, 2025

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Great service as always from the moment the car is dropped off to the moment you pick it back up. More

by AMMICHAL1965
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Recommend Dealer
Yes
May 12, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that you consistently receive great service from start to finish. We truly appreciate your continued trust and support!

May 10, 2025

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I've always admired their care, transparency, and attention to listen to the customers details. More

by Deebeee22
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Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson, Martin Rios

May 10, 2025

Rallye Motors responded

Thank you for your thoughtful feedback! We're truly grateful for your kind words and are so glad to hear you appreciate our care, transparency, and attention to detail. Listening to our customers is at the heart of what we do. We look forward to serving you again!

May 08, 2025

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Excellent experience in purchasing my Mercedes’s cars over the years ( I’m now 93). I have dealt with Katie Lyons with whom I’ve developed a wonderful rapport over the years when having mycars serviced. More

by Mrlevine44
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Recommend Dealer
Yes
May 09, 2025

Rallye Motors responded

Thank you so much for your heartfelt message and for being a valued Rallye Motors customer over the years. It's truly inspiring to hear about your long-standing relationship with Katie Lyons—she’ll be honored by your kind words. We're grateful for your trust and loyalty, and we're proud to continue providing you with the exceptional service you deserve.

May 01, 2025

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Katie always provides excellent customer service. She has been consistently responsive, kind, knowledgeable and professional. Thank you! More

by Roro
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Rallye Motors responded

Thank you so much for the kind words! We're thrilled to hear that Katie consistently provides you with excellent service. She truly goes above and beyond for our customers, and it's great to know that her responsiveness and professionalism have made such a positive impact on your experience. We’ll be sure to pass along your feedback to her! Thanks again for choosing us!

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