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Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
452 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

4.8

452 Reviews

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452 Reviews of Katie Lyons

November 02, 2026

Dealership Rating
Employee Rating

Professional and knowledgeable. Honest and sincere. Cordial while keeping in touch with me during the day with any updates. More

by IRENEDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli

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Nov 02, 2026

Rallye Motors responded

Thank you for recognizing our team's professionalism and communication. We appreciate your feedback at Rallye Motors.

November 02, 2026

Dealership Rating
Employee Rating

Ralley Motors treat it customer's the best. Whether I'm there for repairs or maintenance I've had a pleasant experience. More

by bobr49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Konstantin Kennedy

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Nov 02, 2026

Rallye Motors responded

We’re glad you consistently have a pleasant experience with our service team. Thank you for your kind words and continued support of Rallye Motors!

October 31, 2026

Dealership Rating
Employee Rating

Kenny at Rallye always manages to make my service visits pleasant. On time every time. Super efficient and user-friendly. Explains everything step by step, which I really appreciate. I’ll be back. - TB More

by Tbrady0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris

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Oct 31, 2026

Rallye Motors responded

We appreciate your detailed feedback about our service. Our team at Rallye Motors values clear communication and efficiency. Thank you for sharing your experience.

October 10, 2026

Dealership Rating
Employee Rating

Rob was amazing and so was the staff there was a pleasure working with you guys More

by BACINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Lisa Chea, Rob Carlson, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

Print
Oct 11, 2026

Rallye Motors responded

Thank you so much for your kind words! We’re thrilled to hear that Rob and our team made your experience a pleasure. We truly appreciate your trust and support, and we look forward to working with you again in the future!

September 24, 2026

Dealership Rating
Employee Rating

Professional and quick to deal with! They made an unfortunate situation better. The entire team was very helpful and professional More

by rbrosnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 24, 2026

Rallye Motors responded

Thank you for your kind feedback! We’re glad our team could make an unfortunate situation a little easier and provide you with quick, professional service. We truly appreciate your trust and support.

September 21, 2026

Dealership Rating
Employee Rating

Katie is always great as are the rest of the people at Rallye Motors. Highly recommended!!! More

by PPANTELIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 21, 2026

Rallye Motors responded

Thank you for the kind words and recommendation! We’re glad Katie and the rest of the Rallye Motors team continue to provide you with great service. We truly appreciate your business!

September 03, 2026

Dealership Rating
Employee Rating

Too long waiting room wait time, no loaner cars, and the days to get the work done under warranty is too long. Waste of my precious time in your dealership. More

by FARAHHAIDER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Ripley

Print
Sep 03, 2026

Rallye Motors responded

Hi Farah, thank you for sharing your feedback. We understand that waiting can be frustrating, and we appreciate your patience. Our records show that you arrived before your scheduled appointment time. While there was a wait, our team arranged a ride home for you as previously communicated by our BDC team, and you were on your way home before your originally scheduled appointment time. We appreciate the opportunity to assist you and hope to provide a smoother experience on your next visit.

August 22, 2026

Dealership Rating
Employee Rating

Very knowledgeable and friendly staff. The facility is clean, moder and welcoming. Katie always understands the issues, deals with them and keeps me informed!!! More

by PPANTELIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 22, 2026

Rallye Motors responded

Thank you for the great review! We’re glad you enjoyed our clean, welcoming facility and friendly team. We’ll be sure to share your kind words with Katie. She’ll be happy to know her communication and service made a difference!

August 21, 2026

Dealership Rating
Employee Rating

Staff is efficient, knowledgeable and courteous. Never have to wait. Associate Katie Lyons is the best of the best. More

by SBARDSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

Print
Aug 21, 2026

Rallye Motors responded

Thank you for the great feedback! We’re glad our team provides efficient, knowledgeable, and courteous service. We’ll be sure to share your kind words with Katie Lyons. We truly appreciate your continued trust!

August 17, 2026

Dealership Rating
Employee Rating

I believe Katie Lyons understands clearly my needs ant treat me with professionalism. I like the fact that I was watching the technician repairing my car on the TV monitor screen. More

by SALAZARJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 18, 2026

Rallye Motors responded

Thank you for your kind feedback! We’re glad Katie understood your needs and provided professional service. We’re also happy you enjoyed the added convenience of watching the technician work on your vehicle!

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