Katie March | Page 46

Love this dealership service department is always friendly and professional Katie is a great advisor friendly and professional Katie is a great advisor More

by sthomas684 Verified Customer Verified Customer

Report | Print

The service writer , Katie was very informative and patient with all of our questions. The repairs that needed to be done to our vehicle were pricey, but it helped our vehicle a great deal. The tech wh patient with all of our questions. The repairs that needed to be done to our vehicle were pricey, but it helped our vehicle a great deal. The tech who worked on it sent us videos showing what was needed and then what had been done. What a great job they did. Although there are a few recalls that do not have a fix yet, we will always bring our vehicles back to your dealership. Good job to you all and thank you for all your help in getting us back on the road!!! More

by gbrewington161 Verified Customer Verified Customer

Report | Print

Kate was very nice. I went in for an oil change & tire rotation. My appointment was at 8:30 & I was out the door by 9:30. The technicians worked quickly as I still had t I went in for an oil change & tire rotation. My appointment was at 8:30 & I was out the door by 9:30. The technicians worked quickly as I still had to go to work afterward. More

by robertsonmeehan Verified Customer Verified Customer

Report | Print

I feel CDJR leesberg is interested in fixing and maintaining my car correctly and do not guess or hand wave what the problem might be. They seem committed to getting the job done right. maintaining my car correctly and do not guess or hand wave what the problem might be. They seem committed to getting the job done right. More

by NJA60 Verified Customer Verified Customer

Report | Print

You guys always do a fantastic job. Everyone is always friendly and keeps me informed or what is going on with my vehicle. Katie is awesome! Everyone is always friendly and keeps me informed or what is going on with my vehicle. Katie is awesome! More

by KEVIN.MILHORN Verified Customer Verified Customer

Report | Print

The service department did an excellent job and got my vehicle in an out of the shop quickly. My service writer is Katie March. She is terrific; communications, follow up and follow through. The dealers vehicle in an out of the shop quickly. My service writer is Katie March. She is terrific; communications, follow up and follow through. The dealership needs work; the showroom/waiting area is a little shabby. The benches in the drive through are very uncomfortable and the table by them was filthy. The music that may or may not be good sounds terrible through the PA system. The speakers and the room just don't work. I've worked in dealerships and the sound system is torture. More

by TONYL Verified Customer Verified Customer

Report | Print

Had emergency repairs done. We are from St Johns, Florida and were visiting friends from the Villages. Katie took excellent care of us and got us on the road the same day. We are from St Johns, Florida and were visiting friends from the Villages. Katie took excellent care of us and got us on the road the same day. More

by tak0820 Verified Customer Verified Customer

Report | Print

The service department experience is always enjoyable, they are knowledgeable, helpful, and professional. Thank you. they are knowledgeable, helpful, and professional. Thank you. More

by danmann177 Verified Customer Verified Customer

Report | Print

I had good service from start to finish. And look forward to my next visit. And look forward to my next visit. More

by LAMONTCHARRIS Verified Customer Verified Customer

Report | Print

Service advisor was good but info she had to work with was not. $650 for a battery. Really???? Other prices for filters and installs outrageous. I ended up with only an oil change and had to pay for part was not. $650 for a battery. Really???? Other prices for filters and installs outrageous. I ended up with only an oil change and had to pay for part of analysis to tell me I needed a battery. I went somewhere else to buy battery for less than one third to price. I thought they were bringing my truck around but after 30 minutes I found it sitting out in parking lot so I went in and asked them and they said they were going to tell service tech to finish it up. I said cancel tire rotation and bring it to me as they had it for four hours already. too much confusion and too too high prices for me. More

by RON.BALLENGER Verified Customer Verified Customer

Report | Print