Katie March | Page 53

$655. 49 is insane for a oil change and two fuel filters, the last time I had it done it was $350.00 49 is insane for a oil change and two fuel filters, the last time I had it done it was $350.00 More

by gasalley Verified Customer Verified Customer

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Communication and belief that the dealership has the customers best interest in mind has been thrown out the door. And when the service manager asked if I was being taken care of, I said not really and customers best interest in mind has been thrown out the door. And when the service manager asked if I was being taken care of, I said not really and he said okay and went to lunch. I have had a recall on my truck for 2 years and recently was told that I was number 3 on the list and should be receiving a call within the week. After waiting 6 weeks, I stopped back by the dealership and was told I would be called the following Monday. Never happened. I went back by the dealership that Thursday and had to get a little aggressive and miraculously was scheduled for the following week to get the recall handled. Don't hand the customer excuses of why something is not being handled. We don't care that the dealership was bought out. If you tell us we have to be on a list for parts, put us on the list and communicate, communicate, communicate. More

by BENSCONE Verified Customer Verified Customer

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Katie in service is always prompt, friendly, professional. Service is done as requested, with explanation and now with video. Great concept professional. Service is done as requested, with explanation and now with video. Great concept More

by ADDYIZZY15 Verified Customer Verified Customer

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Katie made the experience great. Kept me informed, was pleasant and helpful. Will definately return. Kept me informed, was pleasant and helpful. Will definately return. More

by Happy Customer Verified Customer Verified Customer

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Came in for oil change got me in and out in less than an hour. And gave me a few things I might need to address down the road. hour. And gave me a few things I might need to address down the road. More

by MALVETTE345 Verified Customer Verified Customer

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Got me in and out in a good time frame,would recommend service here service advisor was on top of things service here service advisor was on top of things More

by MALVETTE345 Verified Customer Verified Customer

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The only one I Deal with ! have 3 cars from there . Great Dealership one love have 3 cars from there . Great Dealership one love More

by DONYOUNG5601 Verified Customer Verified Customer

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Got there early and it went in early. Just an FYI. It took longer to get the car washed than it did for the oil change. Katie is super. Hang on to her. Just an FYI. It took longer to get the car washed than it did for the oil change. Katie is super. Hang on to her. More

by rhall1644 Verified Customer Verified Customer

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Katie was awesome honest helpful & friendly i will be back to SERVICE DEPARTMENT ONLY… thank you NOT SALES!!! back to SERVICE DEPARTMENT ONLY… thank you NOT SALES!!! More

by SHEDIDIT04 Verified Customer Verified Customer

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The service department is the best and Kobe is a great person to deal with person to deal with More

by D.CARNECCHIA Verified Customer Verified Customer

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