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Katie Stowe
Katie Stowe at Cole Valley Cadillac

Katie Stowe | Page 3

Service Advisor

Cole Valley Cadillac

4111 Elm Road NE
Warren, OH 44483

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Katie Stowe

January 29, 2026

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Employee Rating

Anthony was very diligent in looking for a white XT6 since they did not have one in stock. More

by freda2011
Recommend Dealer
Yes

Other Employees Tagged: Jarred Maderitz

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Jan 29, 2026

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

January 20, 2026

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Katie Stowe was extremely helpful and sweet! I came to get my first oil change at Cole Valley, she made the process so simple and easy, with a smile on her face! Brightened up my day for-sure! E More

by Aeva Maffei
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Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

January 20, 2026

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made me feel that they are truly interested in me and my car.keep up the good work More

by tomsmith1
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Recommend Dealer
Yes
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Jan 20, 2026

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

January 17, 2026

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Excellent service and advisors. We have always been treated very well. I feel the service is the more important part of connection with a dealership. More

by lee_mcc
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Recommend Dealer
Yes
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Jan 17, 2026

Cole Valley Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Grace Cole Internet Manager graceh@colecars.net

January 09, 2026

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As always Katie get it done for us. She is always on top of everything. More

by JFLEEGER
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Recommend Dealer
Yes
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Jan 09, 2026

Cole Valley Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cole Valley Cadillac, we look forward to having you as a valued customer for many years to come! Grace Cole Internet Manager graceh@colecars.net

January 07, 2026

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Employee Rating

Transmission is xxxx. Neither dealership nor GM have stepped up since purchase. This is the 3rd transfer case installed. I fully expect it to fail as well. I intend to More

by slewis18
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lenny, Service Mgr

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Jan 08, 2026

Cole Valley Cadillac responded

Dear Mr. Lewis, Thank you for sharing your feedback. I sincerely regret the ongoing frustration you’ve experienced with your vehicle. We completely understand that having a third transfer case installed is far beyond what any owner should expect, and we share your disappointment that this has been a recurring issue. I want to assure you that our team has worked diligently to advocate for you throughout this process. We have made every effort to minimize the financial impact on your end. While we have done everything within our local power to provide a resolution and keep costs down, we respect your decision regarding the vehicle. We truly value the relationship we’ve had with you and wish the circumstances were different. Sincerely, Cole Valley Cadillac

January 07, 2026

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Quick, efficient service. Friendly and competent service and reception personnel. Clean & welcoming waiting area for customers. More

by man.home
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Recommend Dealer
Yes
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Jan 07, 2026

Cole Valley Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net

January 07, 2026

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Katie was knowledgeable and extremely helpful in answering my questions about my 2018 Chevy Equinox TPMS. She’s pleasant and courteous. More

by mmg049
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Recommend Dealer
Yes
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Jan 07, 2026

Cole Valley Cadillac responded

Thanks for sharing your thoughts about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

January 02, 2026

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They did a great and timely job. Will continue to use them in the future More

by dwurst
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Recommend Dealer
Yes
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Jan 02, 2026

Cole Valley Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net

December 27, 2025

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Employee Rating

Katie was very helpful to me with my issue and made sure that I knew what to expect and made sure that it was correctly addressed. And the service department did it in a timely manner. I am very grateful to More

by ladyreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2025

Cole Valley Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Grace Cole Internet Manager graceh@colecars.net

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