Katie Stowe
Katie Stowe at Cole Valley Cadillac

Katie Stowe | Page 6

Service Advisor

Cole Valley Cadillac

4111 Elm Road NE
Warren, OH 44483

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Katie Stowe

December 04, 2025

Dealership Rating
Employee Rating

Very Friendly and very helpful to fix what needed replaced in the Cadillac I purchased . More

by parks2d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarred Maderitz

Dec 05, 2025

Cole Valley Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

November 28, 2025

Dealership Rating
Employee Rating

We have had issues where what we brought a vehicle in for was not resolved. We also asked for our vehicle to be washed at the last service and that wasn't done. Overall we have not had any good experiences w More

by dejr1227
Recommend Dealer
No

Other Employees Tagged: Jarred Maderitz

Nov 29, 2025

Cole Valley Cadillac responded

Thank you for taking the time to share your feedback. We are sincerely sorry that we failed to resolve the issue with your vehicle and missed the request to wash your car during your recent service visit. We understand your frustration, and this is certainly not reflective of our standards. We have noted your comments and are already reviewing our process to ensure this doesn't happen again. Sincerely, Cole Valley Cadillac

November 27, 2025

Dealership Rating
Employee Rating

They are always nice and efficient. If I need a ride home , they have a driver. More

by Kellirg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarred Maderitz

Nov 27, 2025

Cole Valley Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net

November 25, 2025

Dealership Rating
Employee Rating

Pleasant, professional people. Kept me informed on progress. The car looks great. Highly recommend the collision shop More

by bikers6878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

November 24, 2025

Dealership Rating
Employee Rating

Everything went well. My extra requests were met easily. I, as another said, would prefer to just leave a star rating More

by flyingbeach
Recommend Dealer
Yes

Other Employees Tagged: Jarred Maderitz

Nov 24, 2025

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

November 23, 2025

Dealership Rating
Employee Rating

I was very very disappointed i have broke down 2 times with a dead battery and have been inconvenienced i have had AAA jump me tell me my battery cell bad under warranty but after i drive to dealer it do More

by marykenesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 12, 2025

Dealership Rating
Employee Rating

Everyone was pleasant and helpful. No time was wasted. They got us In right way More

by vito49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Cole Valley Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cole Valley Cadillac! Grace Cole Internet Manager graceh@colecars.net

November 08, 2025

Dealership Rating
Employee Rating

Everyone was friendly and reviewed the findings. Writing 15 words ruined the ease of completing the survey. Next time I will delete the survey. More

by mnemet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Cole Valley Cadillac responded

Thanks for sharing your thoughts about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

October 25, 2025

Dealership Rating
Employee Rating

Clean, friendly, pleasant atmosphere, everyone was curtitious. Enjoyed everyone’s attitude. We were very happy to be supplied with a loaner. More

by blueeyes5462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Cole Valley Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

October 20, 2025

Dealership Rating
Employee Rating

I was very pleased with the visit. Everyone listened to my problem.They were helpful More

by shirley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Cole Valley Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Grace Cole Internet Manager graceh@colecars.net

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