Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 3

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
162 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

162 Reviews

Write a Review

162 Reviews of Katrin Bassenger

September 15, 2024

Dealership Rating
Employee Rating

Clean, spacious showroom, convenience location, more car to choose from, good parking lot for customers… More

by William H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Mercedes-Benz of Arcadia responded

Hello William, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 13, 2024

Dealership Rating
Employee Rating

Friendly, highly service oriented, professional, Made buying the car easy and a pleasure. My husband & I had Katrin Bassenger helping us. Her attention to detail & assisting us with finding the right a More

by sueparker82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rod Kordani, Tyler Hillier , Daniela Cabuto

Sep 16, 2024

Mercedes-Benz of Arcadia responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

August 06, 2024

Dealership Rating
Employee Rating

This dealership is excellent in every way possible. I am a repeat buyer with my sales woman Kat. She is very professional, knowledgeable and goes above and beyond to please her customers. The Genera More

by Dolli
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan , Mark Umutyan

Aug 07, 2024

Mercedes-Benz of Arcadia responded

Hi Dolli, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit!

July 25, 2024

Dealership Rating
Employee Rating

People are knowledgeable and friendly. Lots of cars to choose from. Katrin was especially helpful More

by George
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

Jul 27, 2024

Mercedes-Benz of Arcadia responded

Hi George, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 31, 2024

Dealership Rating
Employee Rating

Katrin Bassenger is who you need to deal with. I was purchasing from out of state, and she went above and beyond to make me comfortable and help make the process very smooth. She was available 24/ More

by brandonkhaddor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katrina Morris

Jun 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Arcadia. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

Dealership Rating
Employee Rating

Just bought my GLC from Katrin! She went above and beyond to get me the model I want. From the first time we met she patiently showed us the cars and test drove with us. Since my mo More

by Olga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

Mercedes-Benz of Arcadia responded

Hi Olga, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 19, 2024

Dealership Rating
Employee Rating

Katrin Bassenger was very easy to work with. She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of More

by Sonia
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brenda Simuta

Apr 21, 2024

Mercedes-Benz of Arcadia responded

Hi Sonia, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

April 16, 2024

Dealership Rating
Employee Rating

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More

by artca.roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

March 15, 2024

Dealership Rating
Employee Rating

Very customer friendly and treated like royalty. Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness More

by v2869440
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 17, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star review and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

March 06, 2024

Dealership Rating
Employee Rating

Great service. ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) More

by richiepacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrina Morris , Daniela Cabuto

Mar 09, 2024

Mercedes-Benz of Arcadia responded

Hi Richiepacheco, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Arcadia

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