Katrina Jewell
Katrina Jewell at Ed Martin Toyota

Katrina Jewell | Page 11

Toyota Certified Sales Consultant

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Contact Me
4.9
162 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

4.9

162 Reviews

Write a Review

162 Reviews of Katrina Jewell

April 09, 2024

Dealership Rating
Employee Rating

Friendly service, good communication, thorough, responsive, and not pushy. Would use again in the future. Thank you. More

by Essie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Apr 09, 2024

Ed Martin Toyota responded

We truly appreciate your business and look forward to working with you for many years to come! Enjoy your new Toyota!

March 21, 2024

Dealership Rating
Employee Rating

Katrina was so friendly, helpful and very honest. I will happily recommend my family and friends go see her for their next vehicle purchase. She knew what I was looking for, found it and matched m More

by amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter

Mar 21, 2024

Ed Martin Toyota responded

Thank you so much, Amber! We truly appreciate your business. Enjoy your beautiful Toyota!

March 03, 2024

Dealership Rating
Employee Rating

Catrina was wonderful working with! I appreciate her professionalism! The whole process was smooth. Thank you! More

by BShroyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter

Mar 03, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have questions, please don't hesitate to reach out!

February 24, 2024

Dealership Rating
Employee Rating

Bought brand new grand highlander hybrid limited and found out after 3 days there was defect in moonroof shade/cover fabric, they sold me the defective vehicle. More

by Harish Bokati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Seymour

Feb 24, 2024

Ed Martin Toyota responded

Harish, Your moonroof is not defective. The ripples in the moonroof shade/cover fabric are covered by Toyota warranty. As you know, we have the part on-order and we will contact you the minute it comes in to schedule the installation. I would greatly appreciate you changing you review to reflect the accurate representation of the issue and untagging your sales consultant and finance manager and from listening to the phone call from yesterday you seem to be happy with them both. Thanks Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Feb 24, 2024

Ed Martin Toyota responded

Harish, that is not correct, you asked if you could return it and go back on the waitlist for another one. Katrina explained that Toyota has a buyback program for major defects like the engine, but not for cosmetics. You said you did not want an aftermarket part on your new vehicle, then Katrina explained it would not be aftermarket, it would be an OEM part installed by a Toyota Certified Technician. Unsure how this has been a complete 180 vs. when you spoke to us last?

Feb 24, 2024

Harish Bokati responded

No, i wasn’t happy with your response, because you suggested me to trade in my new vehicle and get the new one that i bought 2 days ago.

February 12, 2024

Dealership Rating
Employee Rating

Purchased a used car. Katrina was fantastic to work with. The process was straight forward, simple and easy. More

by Jason
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter

Feb 13, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service and support throughout your car ownership journey.

February 11, 2024

Dealership Rating
Employee Rating

Katrina was an absolute pleasure to work with. She was very kind, had a bright smile on the whole day, and went the extra mile to ensure that I had a pleasant car purchasing experience. Would reco More

by msobolic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Ed Martin Toyota responded

Thank you so much! We appreciate your business and your wonderful review of Katrina and our dealership. Enjoy your new Toyota!

February 09, 2024

Dealership Rating
Employee Rating

Katrina was extremely helpful and had a great knowledge. She provided status updates on new car production regularly while I waited for more than a year. She coordinated accessories installation on time a More

by EA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Sarjeant

Feb 09, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family! Your wonderful feedback has been shared with our management team. Enjoy your beautiful new Toyota vehicle!

February 09, 2024

Dealership Rating
Employee Rating

Great service from Josh! I was pre approved from my bank so paperwork was a breeze. Highly recommend Ed Martin Toyota! More

by Chris L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Tulledge , Sam Martin

Feb 09, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family! Your wonderful feedback has been shared with our management team. Enjoy your beautiful vehicle!

February 05, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Katrina at Ed Martin Toyota. She was very helpful and made the buying experience easy. We communicated via text a few days prior to my purchase and she was quick to respo More

by catherine.leugers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Feb 05, 2024

Ed Martin Toyota responded

Thank you so very much, Catherine! We truly appreciate your business and feedback on our sales team. We look forward to working with you for many years to come. Enjoy your beautiful vehicle!

January 26, 2024

Dealership Rating
Employee Rating

Friendly and professional. They are very transparent with their vehicles. A great car buying experience. More

by william123rl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2024

Ed Martin Toyota responded

Thank you so very much, William! We truly appreciate your business and your kind feedback. Enjoy your beautiful vehicle!

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