Katy Meyer | Page 27

Katy Meyer, Sales Person and the Valley Honda people. Katy Meyer, Sales Person and the Valley Honda people. I bought a new 2012 Honda CRV EX-L from Katy. The overall purchase experience was excellent. Katy Meyer, Sales Person and the Valley Honda people. I bought a new 2012 Honda CRV EX-L from Katy. The overall purchase experience was excellent. I usually really hate the experience of buying a new vehicle. For me this experience is not fun. The feeling of not being completely certain of what I want in a vehicle and how much I should pay for it always makes me anxious. However, Katy Meyer and Valley Honda made this recent purchase about as painless as it is going to get for me. Katy answered all of my questions quickly. I never felt, even once, that I was left sitting by myself waiting too long for an answer or being stalled and worn down by the dealership. Katy and Valley did a great job of making me feel that my time was not being wasted. I did visit with the people at Honda Lisle first before arriving at Valley. I was at Lisle for over 3 hours and was left waiting alone for long periods of time wondering "why am I waiting" and "what am I waiting for". Lisle gave me the uncomfortable feeling that they were trying to wear me down. Lisle also attempted to mislead me on the Kelly Bluebook trade-in value of the vehicle that I wanted to trade in on the purchase transaction. Only when I informed Lisle that I had to leave after being with them for over 3 hours because of another appointment commitment did they appear to be concerned about not closing a deal. I asked them if the price quoted was their best price and they said, "yes". I left Honda Lisle that day very disgusted, vowing that I would look elsewhere to purchase to see if I could improve my position. 24 hours later the Sales Manager from Lisle was calling me to tell me that they would sell me a new CRV at dealer invoice and give me the Kelly Bluebook trade-in value for my trade-in vehicle. Obviously, Lisle's best price quoted the previous day was not their best price. So, you tell me, why should I give them a "second look" at my business. Good bye Lisle, Hello Valley. My experience at Honda Lisle should not cast a shadow on my positive experience with Valley Honda. Katy Meyer and Valley did not waste my time. I certainly left Valley with my new CRV feeling very positive about the overall experience and very confident that I purchased the vehicle from the right and best dealership in my area. I would recommend Valley Honda and Katy Meyer to other people without hesitation. In my opinion Katy Meyer is a terrific sales person and Valley Honda is fortunate to have her on their team. She must be a natural born seller as it is my understanding that she is very new to automotive sales. I was very impressed with her focused attitude and obvious desire to cover all the bases and close the deal. I also appreciated meeting the owner of Valley Honda, Bob Navarre, who personally thanked for my business. A nice touch. Job very well done, Katy Meyer and all others at Valley Honda. See you again when I get my vehicle serviced. More

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Bought a new Odyssey from Valley Honda. Price quoted in an email request was so fair I did not even argue. Had the color/model I wanted picked out with just a few emails back and forth to dealer. Everyth an email request was so fair I did not even argue. Had the color/model I wanted picked out with just a few emails back and forth to dealer. Everything they had promised in the email was delivered when I went to pick up the car, no surprises. Went to Valley at the suggestion of a friend who had also had a positive experience. Dealership is modern and spotless. Picked up the car the next day. Was told about all the optional extras I could get with the car, but a polite no was accepted and they did not try and push anything I was not interested in. It was a very stress free, enjoyable experience dealing with Valley Honda. More

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The customer service was great, they were very polite and helpful during our sales experience at Valley Honda in Naperville. I will definitely consider going there again once I'm ready for a new car. helpful during our sales experience at Valley Honda in Naperville. I will definitely consider going there again once I'm ready for a new car. More

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