Katy Wilkinson | Page 4

Wrong Diagnostic I’m a little concerned because on a Ram truck which is made by Dodge/Chrysler and I take my truck to a Dodge dealership and they can’t figure out why I’m a little concerned because on a Ram truck which is made by Dodge/Chrysler and I take my truck to a Dodge dealership and they can’t figure out why my A/C compressor is kicking on and off. I spent money for a diagnostic which I was told there was a bad hose. I bring my vehicle back in for the repair of the hose and I’m told it’s not the hose. So I was charged for them recharging the system and adding oil to the system which didn’t turn out to be the problem. I’m baffled how a professionally trained Dodge technician who works on these same types of vehicles everyday can’t figure out what’s wrong with my Dodge Ram truck. Help me to understand. I didn’t deal with the mechanic one on one so I didn’t give him a rating but I rated his work. More

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Great customer service Great service got me in and out in no time! Answered all my questions Katy was very pleasant and professional! Katy went out of her way to help me Great service got me in and out in no time! Answered all my questions Katy was very pleasant and professional! Katy went out of her way to help me Thanks katy More

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Always the best service!!! I love coming to Allstar to get my car service they are the best ever and Katy was very nice and friendly. I just love her! I wished I would have pu I love coming to Allstar to get my car service they are the best ever and Katy was very nice and friendly. I just love her! I wished I would have purchased my dodge from Allstar! More

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Express oil change. The service person Katy was attentive and courteous. Once I was checked everything went fine. I waited for my car while the oil was changed. Katy was The service person Katy was attentive and courteous. Once I was checked everything went fine. I waited for my car while the oil was changed. Katy was very accurate with the estimate of time. I had downloaded a couple of episodes of a show I was watching on Netflix. An option I recommend while waiting on service like this. More

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Oil change gift car Katie and the cashier were pleasant and quite helpful. I purchased gift card for oil change. You no longer accept the Mopar oil change and tire rotati Katie and the cashier were pleasant and quite helpful. I purchased gift card for oil change. You no longer accept the Mopar oil change and tire rotation. So they offered me this one More

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Very accommodating helped me with a headlamp problem LED’s Oder LED headlamps for my 2016 Jeep Wrangler, Dealer installed them. When picking up Jeep I found the lamps ordered where “Jeep Accessorie LED’s” I wa Oder LED headlamps for my 2016 Jeep Wrangler, Dealer installed them. When picking up Jeep I found the lamps ordered where “Jeep Accessorie LED’s” I wanted the New 2017 OEM LED’s they ordered what I wanted and took care of me. First Class Job ! Thanks Katy and Parts Dept More

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Customer service Didn't appear over sell or purchase overreaching, experience focused on what was helpful, and geared to researching what service or maintenance would Didn't appear over sell or purchase overreaching, experience focused on what was helpful, and geared to researching what service or maintenance would or may be needed now or later. More

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Service visit Just bought new Charger, had 5,000 miles on it from manager driving it, so had to get oil changed which was offered for free along with a tire rotatio Just bought new Charger, had 5,000 miles on it from manager driving it, so had to get oil changed which was offered for free along with a tire rotation, got me right in and it was taken care of with nice friendly service. Thanks More

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Dealership salesperson Great salesperson Renell is very trustworthy and gets the best deal possible have purchased my card from them for past twelve years will continue to u Great salesperson Renell is very trustworthy and gets the best deal possible have purchased my card from them for past twelve years will continue to use them love it when Renell says" I can do it"referring to deal fast friendly service the dealership is great More

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service The team is always very efficient and friendly. They have good knowledge of the vehicle and provide appropriate information to make sure I get what i The team is always very efficient and friendly. They have good knowledge of the vehicle and provide appropriate information to make sure I get what is needed. More

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