Kaug Zaw

Be VERY careful when reviewing their documents. Short Story: I nearly fell for a bait-and-switch here. They offered a heavy discount with no dealer addons when I told them I was shopping for a n Short Story: I nearly fell for a bait-and-switch here. They offered a heavy discount with no dealer addons when I told them I was shopping for a new Camry. The pruchase agreement comes through and I notice it is marked as used, and the VIN has a carfax indicating one previous owner. Granted, the vehicle was barely used (less than 100 miles), but still, it had already been titled and registered previously. Long Story: The back and forth with their sales team has been very long, and if I wasnt carefully looking through everything, I probably would have spent more money. The inital interactions were positive, they matched a competiting offer right out the gate, ultimately decided I wanted a interior color they didnt have, all was good and I moved on. They reach out again saying they could get the color I want, price matched the OTD on a competing offer. It seemed like they were trying to make it look like an amazing deal by marking it up 10k and discounting it, but I noted that I was getting more of discount with the other dealer, they didnt want to fully match the discount, so I moved on again. (was later informed they didnt want to match cause they couldnt actually secure the vehicle) They reach out a third time asking if they could sell the alternate interior color to me still, I said id do it if they could offer me an even heavier discount, they accepted my offer right away and started sending me details, which came with problems 1. the initial otd breakdown indicated a $1500 aftermarket charge (dealer adds, which we agreed wouldnt be on there). They swiftly corrected it after I called it out 2. the purchase agreement, which indicated the car was used with 57 miles. Very strange, as I thought we had already established I was looking to buy new. I lookup the vin and find that it had been purchased previously out of state. Needless to say, I bailed on that, very bait-and-switchy experience in the end Sales people involved: KZ, Miles, Dino More

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