Taregh Davar

I rate my experience at Envision Toyota of Milpitas 1 out of 5 stars due to concerns about pricing transparency, financing disclosures, and additional charges. (If i coul, ill rate them, 0 out of 5 ) In S of 5 stars due to concerns about pricing transparency, financing disclosures, and additional charges. (If i coul, ill rate them, 0 out of 5 ) In September 2026, I purchased a 2026 Toyota Corolla Cross Hybrid AWD. During negotiations, my understanding was that we had agreed to an out-the-door price of $33,500. However, the final contract reflected approximately $45,388. After reviewing my paperwork, I identified several additional charges, including Zurich Shield ($1,495), Toyota Maintenance ($2,200), Tire & Wheel Protection ($2,000), Paintless Dent Repair ($1,095), and GAP coverage ($950). I subsequently requested an itemized breakdown, clarification of the charges, and cancellation of optional products. I also encountered concerns with financing. I understood that my loan would be assigned to one financial institution but later received correspondence identifying a different company. The contract provided to me did not clearly identify the lender, and I was not notified of the change beforehand. Following the purchase, I had to contact the dealership multiple times to request documentation, clarify pricing, and explore possible resolutions. Based on my experience, I recommend that prospective buyers carefully review all charges, optional products, financing terms, and contract documents before signing. My experience did not meet my expectations for pricing transparency, clear communication, or the overall purchasing process. More

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Worst place ever customer service the worst they lied about everything management horrible especially the main manager I won’t never recommend them to anyone worst place to buy a car not recommended!!! � about everything management horrible especially the main manager I won’t never recommend them to anyone worst place to buy a car not recommended!!! 🤷🏼‍♂️😡🤬🤬 More

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Be VERY careful when reviewing their documents. Short Story: I nearly fell for a bait-and-switch here. They offered a heavy discount with no dealer addons when I told them I was shopping for a n Short Story: I nearly fell for a bait-and-switch here. They offered a heavy discount with no dealer addons when I told them I was shopping for a new Camry. The pruchase agreement comes through and I notice it is marked as used, and the VIN has a carfax indicating one previous owner. Granted, the vehicle was barely used (less than 100 miles), but still, it had already been titled and registered previously. Long Story: The back and forth with their sales team has been very long, and if I wasnt carefully looking through everything, I probably would have spent more money. The inital interactions were positive, they matched a competiting offer right out the gate, ultimately decided I wanted a interior color they didnt have, all was good and I moved on. They reach out again saying they could get the color I want, price matched the OTD on a competing offer. It seemed like they were trying to make it look like an amazing deal by marking it up 10k and discounting it, but I noted that I was getting more of discount with the other dealer, they didnt want to fully match the discount, so I moved on again. (was later informed they didnt want to match cause they couldnt actually secure the vehicle) They reach out a third time asking if they could sell the alternate interior color to me still, I said id do it if they could offer me an even heavier discount, they accepted my offer right away and started sending me details, which came with problems 1. the initial otd breakdown indicated a $1500 aftermarket charge (dealer adds, which we agreed wouldnt be on there). They swiftly corrected it after I called it out 2. the purchase agreement, which indicated the car was used with 57 miles. Very strange, as I thought we had already established I was looking to buy new. I lookup the vin and find that it had been purchased previously out of state. Needless to say, I bailed on that, very bait-and-switchy experience in the end Sales people involved: KZ, Miles, Dino More

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Envision Toyota are full of scammers. MAKE THEM PRINT YOUR CONTRACT IN PAPER. They will try to get you to save it on a USB "to save trees" and then go in and change your contract to add a MAKE THEM PRINT YOUR CONTRACT IN PAPER. They will try to get you to save it on a USB "to save trees" and then go in and change your contract to add a couple thousand in random places. THE FINANCE PEOPLE ARE LIARS. THE SALES PEOPLE HOLD YOU HOSTAGE. We were there from 7pm until 11pm AT NIGHT. WHY? BECAUSE THEY WOULDN'T LET US LEAVE. Do not go here. More

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