Kayla Bertram | Page 11

I was able to schedule an oil change on short notice. I was quickly greeted when I arrived there. Nice waiting area with great coffee! I was quickly greeted when I arrived there. Nice waiting area with great coffee! More

by djhtwin1 Verified Customer Verified Customer

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Kayla was very friendly. She and the service staff got my job done in a timely manner She and the service staff got my job done in a timely manner More

by KATHYANN713 Verified Customer Verified Customer

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Superstar ! ! Fast and friendly service !! They always take good care of my fleet . Good customer service ! Fast and friendly service !! They always take good care of my fleet . Good customer service More

by PHIL85 Verified Customer Verified Customer

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Fantastic overall experience It did take time for parts to be there but the team there worked hard and went over and above to complete the service Special thanks to Cliff and Jake Outstanding reps for your to be there but the team there worked hard and went over and above to complete the service Special thanks to Cliff and Jake Outstanding reps for your service department Nina was excellent in helping me just wonderful in her follow up and genuine concern Overall definitely delivered great service I’ll be back More

by ROBERTCOX3242 Verified Customer Verified Customer

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Not much to say, great experience and nice people that took care of me and my needs. took care of me and my needs. More

by Davion_Johnson Verified Customer Verified Customer

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Great service. Great staff. The repair work was done on time and at cost quoted. Great staff. The repair work was done on time and at cost quoted. More

by KATHLEEN_RHODES Verified Customer Verified Customer

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Very good attention to detail was right on point and service was finished on time service was finished on time More

by LRK7877 Verified Customer Verified Customer

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Kayla was wonderful. She listened, was empathetic, took good notes and provided excellent follow up and explanation. She listened, was empathetic, took good notes and provided excellent follow up and explanation. More

by BBRAIDWOOD Verified Customer Verified Customer

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After about 9500 miles my rear tires are down to 8/32 and my front tires are down to 4/32. During an inspection, the dealership noted the depth of the threat in the report but did not bring this to our atten my front tires are down to 4/32. During an inspection, the dealership noted the depth of the threat in the report but did not bring this to our attention as an issue. When I addressed the issue over the phone, they tried for several minutes to blame it on the nature of an electric vehicle before they accepted to check alignment and suspension. After another inspection, they again tried to blame it on the nature of the electric vehicle and the matter of fact that I did the tire rotation 2000 miles too late. At the end, they forgot to inform my wife in the waiting room for additional 90 minutes after the inspection was done. I rated two stars instead of one because they committed to follow up with a GM field engineer. More

by MAIL6 Verified Customer Verified Customer

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Good work by all that had a hand in making scheduled maintenance quick and easy maintenance quick and easy More

by mdearmi Verified Customer Verified Customer

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