Kayla Bertram | Page 5

The arrival time to be checked in waiting needs to be improve on service 2 improve on service 2 More

by MARSHAWILLIAMS2020 Verified Customer Verified Customer

Print

Ripped off from life time warranty Overcharged me for something that should've been Warranty from the dealership something that should've been Warranty from the dealership More

by Bujarlekaj Verified Customer Verified Customer

Print

Mike made the appointment and Kayla was friendly and kept me updated as needed They finished checking the recall and washed and filled the window wipers fluid before I left me updated as needed They finished checking the recall and washed and filled the window wipers fluid before I left More

by HARLEYPAPA2197 Verified Customer Verified Customer

Print

Efficient and complete I always get treated with respect and my service is completed in a timely manner manner. and my service is completed in a timely manner manner. More

by JSWARTOUT119038 Verified Customer Verified Customer

Print

Kayla was on top of it! She reminded me of the GM points too! Service is was quick & good! She reminded me of the GM points too! Service is was quick & good! More

by MRSMEAGANOFF Verified Customer Verified Customer

Print

We had a lot of technical issues but the team did everything they could to take care of it. The general manager was superb everything they could to take care of it. The general manager was superb More

by nlisiecki94 Verified Customer Verified Customer

Print

Kayla was pleasant but there were issues with her reports to me on the status of the repair. I was not kept informed of the status of the parts that were on order. Finally, when she texted me and told me the to me on the status of the repair. I was not kept informed of the status of the parts that were on order. Finally, when she texted me and told me the parts were in and the repairs were done, when I went to pick up the car, I discovered that the major reason for bringing the car in was not repaired. The app to start the car does not work. She never told me that and I advised her it wasn't working. She told me the app had to be reloaded, and I had already tried that and it didn't work. Only then she looked in the computer and found that the part was on backorder. This should've been explained to me even before I picked the car up. The dealership had the car for almost 2 weeks, and the repair wasn't done, and I would've left with the car and I known it unless I checked it out. More

by CJSWASTEK Verified Customer Verified Customer

Print

They did all they could for me. Anthony was great..my go to dealer now Anthony was great..my go to dealer now More

by TRACIE947 Verified Customer Verified Customer

Print

Easy to make appointment for service. All employees were helpful and friendly. Facility was very clean and organized. All employees were helpful and friendly. Facility was very clean and organized. More

by BINGOTOO Verified Customer Verified Customer

Print

Service was quick ! ! Everyone was very friendly and professional. I will tell my family and friends about my experience. ! Everyone was very friendly and professional. I will tell my family and friends about my experience. More

by MRSMONTE Verified Customer Verified Customer

Print