Kayla Lambert
Kayla Lambert at Southern Team Nissan of New River Valley

Kayla Lambert

Service Writer

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.7
107 Reviews

I have a small zoo that consists of 3 cats, 2 reptiles, and a fancy little fish.

4.7

107 Reviews

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107 Reviews of Kayla Lambert

June 17, 2025

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Employee Rating

The wait time was a bit long but everything was great. The service is good and Kayla is super helpful. I love the kids space and cleanliness. More

by swilliams122
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Brusseau , Checkout lady

June 17, 2025

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I feel like the amount I paid was very high Tires were 2 months out of warranty. Rotors and brake pads shouldn’t cost that much. Labor cost was crazy expensive. More

by PATRICKRADFORD
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Recommend Dealer
Yes

June 17, 2025

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Did a great job with everything. ..very friendly and got me out in a quick amount of time More

by MWKINGREA1
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Recommend Dealer
Yes

June 13, 2025

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Trying to get thru on the phones or book an appointment is horrible. Service and people are great but when you can't get thru and fight with your AI assistant its bad business. More

by DZIGNOR
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Recommend Dealer
No

Other Employees Tagged: Preston Hedge, Brandon Brusseau

June 08, 2025

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Nice waiting area, didn't take too long and friendly people. It was a good experience. More

by JULIE.STANLEY5
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert

Jun 11, 2025

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 08, 2025

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I waited longer than others that came in after me and we were both there for the same services. Also I was shocked at the price of an oil change. More

by STACIE_NEL
Recommend Dealer
No

Other Employees Tagged: Kayla Lambert

Jun 11, 2025

Southern Team Nissan of New River Valley responded

Stacie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 07, 2025

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People are nice, efficient, and very organized. I feel quite comfortable with dealership. Excellent work. More

by Gotcanine
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau

Jun 11, 2025

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2025

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My experience was great. Everything’s was explained in detail and so personal. I would recommend . More

by Myersdebrah
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau

Jun 11, 2025

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2025

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I have no idea who Kayla is. I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! More

by JUSTSHORTYB
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert

June 05, 2025

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Employee Rating

Good friendly service in a customer friendly atmosphere. I felt very much at home and at ease during my stay. More

by DEHVILLA
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Recommend Dealer
Yes

Other Employees Tagged: Don’t remember their names.

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