Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Kayla Rockey

December 07, 2025

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Employee Rating

They had my truck all day and were able to fix the issues that I had told them about. I won't know for sure until I tow my trailer. The only issue I had was the lack of rentals for my service. I was still ab More

by EABOEHM
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney, Ali Duvuvei

December 05, 2025

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Vehicle was there a day before scheduled they hurried threw it and it’s still not fixed I was lied too and I’m disappointed in this ford dealer and now I need to spend more money to get the vehicle fixed More

by Matt
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Recommend Dealer
No

Other Employees Tagged: Paula Mooney , Aliyah Williams 👎

December 04, 2025

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I got my last three cars there and I’m very happy with them I tell everyone to go there More

by mcnally242
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Recommend Dealer
Yes
Dec 04, 2025

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 02, 2025

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100 % satisfied! Will always return for any needed service or parts. Thanks for all the help More

by philromah
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 25, 2025

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You couldn’t ask for a more enjoyable service experience. The Kenny Ross team always goes above and beyond my expectations!!! More

by Jyoung5428
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Recommend Dealer
Yes
Nov 25, 2025

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 21, 2025

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Employee Rating

Paula and Kayla and their service team provided extraordinary service. The service issue was diagnosed and corrected in very efficient manner. More

by TSMITH71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

Nov 21, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 19, 2025

Dealership Rating
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As always, I had great service from Kayla Rockey our service technician and Ron the mechanic! More

by zapm1
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Recommend Dealer
Yes

Other Employees Tagged: Ron the mechanic

Nov 21, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 15, 2025

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Kayla was terrific as always. The work was done quickly and well. I will not take my car anywhere else. More

by skeelp1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

Nov 19, 2025

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 12, 2025

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Employee Rating

I had a great experience at Kenny Ross Ford when I took it in for my 40000 mile servicing! The service was quick and I received notification when I was able to come pick up my car. The rep was friendly a More

by THARPSTERS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 07, 2025

Dealership Rating
Employee Rating

Very pleasant personnel, quick service. Clean surroundings. Great conversation with salesman that sold me the Ranger. Informative receipt given from service desk. Thank You. More

by DAVID19561
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Recommend Dealer
Yes
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