Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
75 Reviews
4.9

75 Reviews

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75 Reviews of Kayla Rockey

March 23, 2026

Dealership Rating
Employee Rating

Great in every way exceptional customer service is unmatched all around great group. Super fantastic More

by stealme85
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

March 19, 2026

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Excellent service s usual! The inspection, oil change & tire rotation I had done for my 2021 F150 went very smoothly. More

by schaupp178
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

Mar 19, 2026

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 18, 2026

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The Inspection and oil change I had done for my f150 went very smoothly. Thank you More

by BFRIDAY0
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 17, 2026

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Employee Rating

I know the car has been serviced the right way and I feel good that the car will always be safe to drive, this is important to me. Arlene Maszle Garofolo More

by Tony
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

Mar 18, 2026

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 15, 2026

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My car was checked out in a timely manner and the issues were addressed to my satisfaction. More

by bettyerny62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

Mar 17, 2026

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 14, 2026

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Friendly and professional easy to work with Rocky is the best customer service person ever keeps in touch for all holidays and birthdays More

by PKLEIP1204
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Recommend Dealer
Yes
Mar 17, 2026

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 12, 2026

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My service the other day was a breeze. Between my short wait at the dealership to the fact I could use my ford points to pay for my service, it made for an easy day for me. More

by SMYERS1396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2026

Dealership Rating
Employee Rating

I felt like a valued customer by Tyler at the service desk and also John the manager. More

by VENICE72001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein , Tyler Byrd

Mar 11, 2026

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 08, 2026

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Employee Rating

Fast and friendly service thanks for all the information and updates, do you offer mobile service? More

by PATRICKD3377
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Recommend Dealer
Yes
Mar 10, 2026

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 05, 2026

Dealership Rating
Employee Rating

My first visit was today. I can’t say enough good things about the Kenny Ross team. I had a great experience buying my car from the Subaru dealership last summer and this was More

by murphydca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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