Kayla Tufaro
Customer Care Representative
Lester Glenn Hyundai
386 Route 37 East
Toms River, NJ 08753
9 Reviews
Write a Review9 Reviews of Kayla Tufaro
April 23, 2024
Very good and accommodating for my needs. Good communication and was very transparent throughout the process. Good communication and was very transparent throughout the process. More
Other Employees Tagged: Jason Dodaro
March 31, 2024
Everyone who works here is genuinely kind and helpful. This is one of the nicest dealerships I've ever been to period. This is one of the nicest dealerships I've ever been to period. More
Other Employees Tagged: Anthony Mangano, Ryan Johnson
February 14, 2024
Lester Glenn makes buying a car ENJOYABLE again! Thanks to Lou Cupertino for such a thorough explanation of the very many safety options built into the new Tucson, we left feel safe in our new purch Thanks to Lou Cupertino for such a thorough explanation of the very many safety options built into the new Tucson, we left feel safe in our new purchase. We used Costco to locate the dealership and was completely satisfied with the choice. I feel I had received a fair market value on my trade in and was afforded a price without any mark ups along with a military discount. I don’t normally buy additional insurances from car dealers but Mike worked the numbers enough that I did go ahead with the program extending the warranty on those things that the manufacturer only gave 5year or 60,000 miles. It made my wife happy to have a fully warranted automobile well into our retirement years. And, after my experience with the Kia Warranty Plan - I am set. We walked in with the expectation to say NO but drove home in a new Hyundai Tucson Hybrid. You’ll say YES too. More
Other Employees Tagged: Pat Sweeney, Michael Pasanello, Lou Cipriani, Sam O'Brien
October 19, 2023
The best car buying experience I have ever had and I have bought many cars in my 68 years. The most professional, non pressure sales teams ever. It made the car buying experience a pleasant one. No bicker bought many cars in my 68 years. The most professional, non pressure sales teams ever. It made the car buying experience a pleasant one. No bickering, no "let me talk to my manager " etc. I started with Pat and then Sarah Walsh took over. She was so helpful from my trade in, showing me my new car and financing. Darren Applegate in the finance department was no pressure and in fact I bought some extras based on his recommendation l. There are 4 cars in our family and every time we need a car we will go to Lester Glenn Hyundai first. More
Other Employees Tagged: Sarah Walsh, Darren Applegate, Pat Sweeney
September 22, 2023
Dave was great to work with and we are very appreciative of his help and patience. We are overall happy with everyone we dealt with at the dealership! of his help and patience. We are overall happy with everyone we dealt with at the dealership! More
Other Employees Tagged: Sal Cuomo, Jr., David Beaton
September 04, 2023
Nelson was helpful and personable. I didn’t feel pressured and am very happy with the deal I got on my new car! I also worked with Sal in finance and he was knowledgeable and straightf I didn’t feel pressured and am very happy with the deal I got on my new car! I also worked with Sal in finance and he was knowledgeable and straightforward. More
Other Employees Tagged: Sal Cuomo, Jr. , Nelson Gomes
July 08, 2023
So happy with my purchase! Lou was helpful and informative. They had my car detailed and gassed up, ready to go for me when I picked it up. Very grateful for Kayla’s assistance Lou was helpful and informative. They had my car detailed and gassed up, ready to go for me when I picked it up. Very grateful for Kayla’s assistance and Lou’s guidance in helping me get my favorite and first option! More
Other Employees Tagged: Darren Applegate, Ryan Johnson, Lou Cipriani
May 21, 2023
I worked with Dave to purchase my new car recently and it was an amazing experience. The entire car purchasing exercise stresses me out and I prefer to do as much as possible in advance of my visit and Dave was an amazing experience. The entire car purchasing exercise stresses me out and I prefer to do as much as possible in advance of my visit and Dave accommodated my wishes. We agreed to everything over the phone and he was ready for me when I walked into the building. Everything was smooth and I could not be more appreciative of his service. If you are purchasing a car I highly recommend Dave. Everything was exactly as we discussed!! More
Other Employees Tagged: David Beaton, Michael Pasanello
May 16, 2023
Great experience, down to earth team. Jason D (he was my sales associate), Augie V (helped keep me entertained while I waited), Darren A (finance) and Kayla T (over phone) were all both i Jason D (he was my sales associate), Augie V (helped keep me entertained while I waited), Darren A (finance) and Kayla T (over phone) were all both informative and entertaining while helping facilitate the whole process. Kayla was amazing on the phone and made me confident in the ~2 hour drive to reach the location, Jason walked me through the all the steps and was a master of stepping up to juggle the range of scenarios, Augie and Jason also kept me entertained with stories while I waited for my wife to arrive (for over 2 hours!), and Darren was both extremely helpful from finance with a great sense of humor. It was truly a joy to work with every one of them (their entire staff all came out at various times to say hi to our dog and share stories of their pups as well which made the process much more genuine). At no point did I feel pressure to do anything I did not want to, and they all seemed to genuinely care about the customer. I feel extremely confident in referring all my family and friends to check them out. Well worth the drive and the wait! To be honest, if it weren't so far I'd go there just hang out with this team even if I didn't need a car. Thank you so much! More
Other Employees Tagged: Jason Dodaro, Darren Applegate , Augie Vivenzio