Brandon Charlie

Lester Glenn Hyundai responded

Hi Curt, Thank you for taking the time to leave feedback about your experience with our team. We understand that unexpected vehicle repairs can be frustrating. However, at the time of purchase, the vehicle was clearly sold as-is and offered without any warranty coverage. The sale price related to as-is vehicles reflects their age, mileage, condition, and the understanding that future repairs and maintenance become the owner’s responsibility after purchase. As you mentioned your understanding in your review comments, our team was transparent regarding the vehicle’s as-is status from the beginning. After nearly five months and 3,000 miles of ownership, issues such as a battery replacement or catalytic converter failure are not something the dealership can reasonably predict or assume responsibility for on an as-is pre-owned vehicle. Given the situation, our management and service teams took the time to review the situation with you and discuss possible options. We regret that you are unhappy with your experience, but we do feel the terms of the sale and vehicle coverage were properly disclosed and honored. The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hey Adrian, Thanks for sharing your experience! We're thrilled to hear that you had such a great time working with our team. Buying your first new car is a big milestone, and we're honored that you chose us to help make that happen. Our team is always here to guide you through the process, and it's wonderful to know they made it a smooth and positive experience for you. Enjoy your new car, and we look forward to helping you again in the future! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi angelocasio, Thank you for your wonderful feedback! We’re so glad to hear that our team was able to make your day and that you’re happy with both of your Hyundai purchases! If you need anything else or have more questions, don’t hesitate to reach out. Enjoy your new car! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi Julie, Thank you for sharing your experience with Jay! We're thrilled to hear that he found the perfect car for you and your family while respecting your needs and avoiding any pressure. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Hyundai Team

Lester Glenn Hyundai responded

Hi Gigantor, Thank you for your fantastic review! We're delighted to hear that you had a first-rate experience with our sales and service teams! Your recommendation means a lot to us. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Hyundai Team