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Kayla Warren

Overview Reviews (38) Inventory (138)

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Kayla Warren

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.9

38 Reviews

Overview Reviews (38) Inventory (138)

4.9

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Kayla Warren

June 28, 2025

Dealership Rating

Employee Rating

Service is done quickly and in a timely manner. Customer waiting area very nice and clean. Free coffee and snacks. Everyone is friendly Customer waiting area very nice and clean. Free coffee and snacks. Everyone is friendly More

by janandjimwilliams

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

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Jun 30, 2025 -

Mitchell Hyundai responded

Thank you for the review and the business.

June 27, 2025

Dealership Rating

Employee Rating

Love it… Waiting room so clean with snacks and TV! And wait time is not long! And wait time is not long! More

by ironmike2017

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock

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Jun 27, 2025 -

Mitchell Hyundai responded

Glad you had a 5 star experience. Come back soon.

June 21, 2025

Dealership Rating

Employee Rating

They all were very professional, and eager to assist me on my car and what it needed; Dean was very knowledgeable and helpful about your car. on my car and what it needed; Dean was very knowledgeable and helpful about your car. More

by PRESCOTT415

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Joshua Amerspek

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Jun 21, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service . Please come back soon.

June 21, 2025

Dealership Rating

Employee Rating

Best employees ever dean was so caring and kind couldn’t be happier with the whole staff be happier with the whole staff More

by gaylemartin58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

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Jun 25, 2025 -

Mitchell Hyundai responded

Thank you for your kind words, review and service business. Hope to see you again soon.

June 13, 2025

Dealership Rating

Employee Rating

Easy to us and friendly. Made visit hassle free. In and out with a was. Good price as well. Made visit hassle free. In and out with a was. Good price as well. More

by FeelingBetterAlready

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

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Jun 17, 2025 -

Mitchell Hyundai responded

Thank you for the service business. We are glad you had a great experience.

June 11, 2025

Dealership Rating

Employee Rating

Called at 7 and was back in my car by 1130 Couldn’t be better served great. Friendly people better served great. Friendly people More

by gaylemartin58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

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Jun 17, 2025 -

Mitchell Hyundai responded

We are always working on ways to reduce wait time in service. Glad we are making progress. Come back soon.

June 10, 2025

Dealership Rating

Employee Rating

I wanted to have an a/c evac and flush done but I received no verifiable feedback or felt a change in the car’s cooling setting. It was like I was charged but no work seems to actually have been done received no verifiable feedback or felt a change in the car’s cooling setting. It was like I was charged but no work seems to actually have been done. I got no detailed paperwork showing tech notes. More

by PMPJR2K7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jun 10, 2025 -

Mitchell Hyundai responded

Good evening, I want to apologize for our substandard performance on your air conditioning. We fell short on communication on this and you needed to be better informed. We found the freon to be overcharged with refrigerant. After installing proper amount in the system the cooling of AC was operating as designed. We will be more than happy to take another look at it for you at your earliest convenience at no charge. We may have missed something and If we did I apologize. Thank you for your business! I am going to reach out to you to set and appointment shortly. Mitch Deese Service Manager 334-308-1670

June 08, 2025

Dealership Rating

Employee Rating

Our experience with any of the Mitchell dealerships in Enterprise,Al have been great in all departments. Enterprise,Al have been great in all departments. More

by GRNEYESJU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 09, 2025 -

Mitchell Hyundai responded

We appreciate the opportunity to be of service.

June 06, 2025

Dealership Rating

Employee Rating

Everyone was friendly and informative. I had quite a few questions and they took the time to answer them all. I had quite a few questions and they took the time to answer them all. More

by RJOHNSON03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

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Jun 09, 2025 -

Mitchell Hyundai responded

Thank you for your service business. We look forward to seeing you again soon.

May 23, 2025

Dealership Rating

Employee Rating

Didn’t see or interact with Kayla in service much except via phone or a sent message. Most of my contact was with Mitch who did a fine job explaining and answering my inquiries. via phone or a sent message. Most of my contact was with Mitch who did a fine job explaining and answering my inquiries. More

by SALANEY1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch

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May 23, 2025 -

Mitchell Hyundai responded

Glad you were pleased with the service you received. We hope to see you again soon.

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