Kayley Dixon

Kayley was really helpful on my last visit. Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5 Communicated what service needed to be completed and was transparent about everything. Overall great experience for my Ioniq5 More

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This was my service experience with Suntrup Hyundai South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service compl South.. Had to wait to check my car in for a morning appointment. Service took longer than expected, no review or explanation given for service completed, Oil service light not reset, and car smelt like dope when i got in to drive off. Called and left message with service manager and got no call back. Stopped by dealer and asked to speak to the service manager and was told she just sat down for lunch. Not a good service experience at this location. More

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I had a great experience car shopping at Suntrup Hyundai! Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. Wh Was greeted immediately and taken great care of by Carter Yager. He was kind, thorough, knowledgeable & offered a zero pressure buying experience. When Carter was out, the great service continued with Andy Gildehaus, who worked around my schedule to make things happen. Will look forward to being part of the Suntrup family for many years to come. Thank you both! More

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I'm a sticker for good customer service and will refuse to even go to dealers that have treated me poorly in past deals. I have now purchased two vehicles from Caleb and this dealership. Both have gone abo to even go to dealers that have treated me poorly in past deals. I have now purchased two vehicles from Caleb and this dealership. Both have gone above and beyond to make the purchase experience top notch. I wouldn't have expected this level of service from a Hyundai dealer but I was very pleased and would definitely give them my business again. Service has been great as well. More

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She’s rude. I’ve had multiple encounters with this woman and have not a single positive thing to say. I’ve had multiple encounters with this woman and have not a single positive thing to say. More

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Beware of this service dept! !! Took son’s car there to check out brake issue. Got quoted $1200 for pads and rotors. Told them no thank you and I would get 2nd opinion. They then !! Took son’s car there to check out brake issue. Got quoted $1200 for pads and rotors. Told them no thank you and I would get 2nd opinion. They then lowered the labor on the quote. Still told them no. As we received car from porter, a mechanic was riding with him and says, “hey, the brake pad “fell off” as we were driving car out”. It is unsafe to drive. Another 2nd shop informed us that “brake pads don’t just fall off”. Very suspicious to us and I do not trust them at all! More

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