Kayliana Davis
Kayliana Davis at Gary Rome Kia

Kayliana Davis | Page 13

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.6
195 Reviews
4.6

195 Reviews

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195 Reviews of Kayliana Davis

November 20, 2025

Dealership Rating
Employee Rating

Kay was by far the best service representative I've dealt with in the last decade. Service was prompt and communication was efficient. What a wonderful experience. More

by PTCAMPISI
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Nov 20, 2025

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

November 10, 2025

Dealership Rating
Employee Rating

Always efficient. Appointments on time and work estimates for time are accurate and comfortable waiting area More

by JAHYEESSS
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Nov 10, 2025

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

November 07, 2025

Dealership Rating
Employee Rating

Price was higher than anticipated, and I'll probably go somewhere else for a tune up! The staff was nice. I needed a call back part, labor on for putting it in I guess costed because a tune up isn't high?? More

by Roxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 04, 2025

Dealership Rating
Employee Rating

Kayliana Davis and Ivy went over and above to help us solve the issues with our vehicle. Their professionalism was very admirable,they listened to all of our concerns and helped us in so many ways and so More

by DMRUELL1001
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Nov 04, 2025

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

November 04, 2025

Dealership Rating
Employee Rating

Professional, courteous, detail-oriented, friendly, explains everything thoroughly so that you understand - best dealership ever More

by ORLANDO L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2025

Dealership Rating
Employee Rating

Always on time and explain everything. Prompt appointments for service always. Friendly knowledge people work there More

by KATDOG814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan McGowan

Oct 29, 2025

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 18, 2025

Dealership Rating
Employee Rating

Great service from the service team and the mangers there w for real so whoever see this give them a raise More

by ANGELR23782378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivy Velez, Trisden Toccaline, Zachary Rodriguez , Jovan McGowan

Oct 18, 2025

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 18, 2025

Dealership Rating
Employee Rating

Said we needed expensive repair but overlooked simple fixes and checking fluid levels. Will not likely bring a vehicle for service here again. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2025

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 11, 2025

Dealership Rating
Employee Rating

No complaints about service. Always very pleasant and friendly. My sales experience was not as pleasant. I feel the sales manager is very unprofessional. More

by BETTUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2025

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We never like seeing that our sales experience didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 10, 2025

Dealership Rating
Employee Rating

Gary Rome Kia is a pleasure to work with. Promptly greeted, offered a beverage in the waiting room, and kept informed over the car's service status. More

by KEVIN.DEIS
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Oct 10, 2025

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

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