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Kaylin Rainwater
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Kaylin Rainwater | Page 2
Service Care Center Supervisor
Molle Toyota
601 West 103rd Street
Kansas City, MO 64114
39 Reviews
Dealership Experience
12 yrs, 6 mos
Employee Video
39 Reviews of Kaylin Rainwater
August 21, 2019
Just An Overall Great Experience Well to start off with I'm a no nonsence up front, no games just tell me type. The service dept, always has a freindly voice to answer the call, has Well to start off with I'm a no nonsence up front, no games just tell me type. The service dept, always has a freindly voice to answer the call, has a team affect for sure with the service techs lined up ready to help you to which Joe took care of me this time, great advice too! Then you go to the quick lube area which is truely qucik lube and around the corner the mechanic bays are like wow, everything loooks to be synchronized well. I was able to go inside to the waiting area where they have a beverage area, coffee center to snack area. I ofcourse needed a shuttle back home which they offer both to home and back to dealer again, another nice perk...The schuttle driver Leo very cool, very patient which is very nice considering some people he has to deal with only they matter... A great experience thru and thru... thanks John D More
by DODSONJD64
Verified CustomerOther Employees Tagged: Leslie Branyon, Angela Gillihan, Emily Williams, Joe
Helpful 
June 11, 2019
Thanks Tim! Tim Sutherland went out of his way to make sure my car was fixed correctly. Parts have been ordered and a reservation scheduled to install them. Thank Tim Sutherland went out of his way to make sure my car was fixed correctly. Parts have been ordered and a reservation scheduled to install them. Thanks Tim! More
by hamdudekc
Other Employees Tagged: Randy Stendebach , Tim Sutherland
May 11, 2019
Great job Helpful, quick to schedule, offered next day appointment that fit my request, service person explained & reviewed recommend care but no pressure to ov Helpful, quick to schedule, offered next day appointment that fit my request, service person explained & reviewed recommend care but no pressure to over sell. Excellent staff from all departments 💥 More
by LINDA.HEFFERNAN
Other Employees Tagged: Joseph Sulzen, Rosa ?
April 26, 2019
Replaced defective part I purchased a 2018 Camry. The door beside the steering wheel would not stay shut and finally just fell out completely. Molle did a wonderful job of ta I purchased a 2018 Camry. The door beside the steering wheel would not stay shut and finally just fell out completely. Molle did a wonderful job of taking care of me despite the fact they had to order the part multiple times. I have worked with Molle service department for nearly 30 years and they always do a great job! More
by BRWILKES
February 22, 2019
Kirk VanDaveer Kirk was wonderful. He explained to me what was wrong with my car in laymen’s terms. He was polite and respectful. You have a great employee in t Kirk was wonderful. He explained to me what was wrong with my car in laymen’s terms. He was polite and respectful. You have a great employee in this guy. Kaylin Kelly was wonderful in getting me in as soon as possible. More
by USAFRADAR
Other Employees Tagged: Kirk Vandaveer
January 28, 2019
20K Service Everything went well. They all worked as a team to service the car and get me to work on time with the shuttle. No problems. Everything went well. They all worked as a team to service the car and get me to work on time with the shuttle. No problems. More
by MCCORD1303
Other Employees Tagged: Justin Ayers, Don Pelzer, Gene White, Sean Gavin, Aric Kasberbaur , Jordan Darby, Dana Davis, Angela Gillihan, Tim Sutherland
January 21, 2019
Oil Change I recently went to Molle Toyota for an oil change. I purchased my pre-owned Toyota there six months ago and was pleasantly surprised to learn that my I recently went to Molle Toyota for an oil change. I purchased my pre-owned Toyota there six months ago and was pleasantly surprised to learn that my oil change would free this time. The entire staff was more than just courteous, they went above and beyond expectations. More
by MARGIE6
Other Employees Tagged: Langdon Douglas
January 03, 2019
Top Notch These guys are the best. I bought a skid plate online (OEM toyota) and it came missing a bolt. Not only did they get that bolt for me on my first se These guys are the best. I bought a skid plate online (OEM toyota) and it came missing a bolt. Not only did they get that bolt for me on my first service with my new truck but they happily installed it for me too. It's not much but the little touches like that which set apart the people that actually care about the customers. Love all the guys and gals over at Molle. More
by rongbips
Other Employees Tagged: Justin Ayers, Don Pelzer, Gene White, Sean Gavin, Aric Kasberbaur , Jordan Darby, Dana Davis, Bob Field, Tim Sutherland
December 17, 2018
Friendly, fair and thorough just a great service group. I have never had a bad experience here. I have 3 Toyota family vehicles and have brought all of them here for Service. Plu just a great service group. I have never had a bad experience here. I have 3 Toyota family vehicles and have brought all of them here for Service. Plus they offer coupons for services I need. Plus, I have two high mileage vehicles which can get additional savings on Services. More
by STV0505
Other Employees Tagged: Justin Ayers, Don Pelzer, Gene White, Sean Gavin, Aric Kasberbaur , Jordan Darby, Dana Davis, Angela Gillihan, Tim Sutherland
December 12, 2018
regular oil change Service folks were polite, prompt and informative. Free coffee is lovely - donuts would be perfect! I will continue to use this dealership! I also ap Service folks were polite, prompt and informative. Free coffee is lovely - donuts would be perfect! I will continue to use this dealership! I also appreciate their reminder phone calls. More
by KATHY.MURDOCK
