Keayon Williams
Keayon Williams at W&L Subaru

Keayon Williams

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Keayon Williams

June 15, 2026

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Employee Rating

Kaeyon was professional and kind. He even found parts that were still under warranty to help reduce the total cost of my AC repair! The loaner cars are couch a nice touch! More

by ccrnclose
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

W&L Subaru responded

It was our pleasure helping you! Thanks and have a great day!

June 05, 2026

Dealership Rating
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I was very disappointed how long my appointment was never knew I'd be sitting in for a couple hours if I've known that beforehand, I would've left it there More

by rockyz61
Recommend Dealer
No

Other Employees Tagged: Keayon Williams

Jun 08, 2026

W&L Subaru responded

Thank you for your feedback. We apologize for the time it took to complete your service. We can understand your frustration and we are working on ways to increase capacity in our service department. In the meantime, we invite you to take advantage of a free service loaner car. Just be sure to schedule that when you make your appointment. If you need anything else just let us know. Thanks again, and have a great day.

June 03, 2026

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Okay I was not there. I didn t like that they came with my car and didn t let me know they were coming. What if I had to use the loaner vehicle More

by vcb1
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jun 08, 2026

W&L Subaru responded

Thank you for your feedback. If you have any questions regarding the loaner or the valet service, feel free to give us a call at 570.473.3432, and we'll be happy to address any concerns you might have. Thanks again and have a great day!

June 02, 2026

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Very nice to deal with and have a great service department when you need repairs or oil changes! More

by justin.trapper.gui
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2026

W&L Subaru responded

Thank you so much for reviewing your experience!

May 29, 2026

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Wonderful during sales just a long wait for service at first service appointment Overall good More

by cassanomb
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jun 08, 2026

W&L Subaru responded

Thank you so much for reviewing your experience. We apologize for the wait time to complete your service. If you'd ever like to make use of one of our free service loaner cars, just be sure to schedule that when you make your appointment. Thanks again and have a great day!

May 29, 2026

Dealership Rating
Employee Rating

This dealership is very. friendly. They go out of their way to explain what service needs to be done. They will provide a loaner car as needed without any additional cost. I More

by dawood0
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Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! Have a great day!

May 27, 2026

Dealership Rating
Employee Rating

Easy to get service. Friendly and accomidating. Always tells me what is wrong and what needs to be done to fix it. Thank you!! More

by l16930d
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you for the 5-star ratings!

May 27, 2026

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Excellent service on time , would always take my car there for any kind of service More

by ozmentscottie
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Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you so much for reviewing your service experience! It was our pleasure helping you!

May 26, 2026

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Employee Rating

This dealership is comfortable and safe. They are communicative and eager to serve. They do sometimes miss the details but will gladly make it up to you if you point it out or remind them. More

by XTrek15Hybrid
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

May 27, 2026

W&L Subaru responded

Thank you for the feedback! If there is anything we missed we do apologize, and we thank you for your patience and understanding. Have a great day!

May 22, 2026

Dealership Rating
Employee Rating

Great experience pulled up to the door service person very nice. Kept me informed on how things were going and what I needed. Plus the video is aways a plus. Best dealership I know of ! More

by sherbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

W&L Subaru responded

Thank you so much for your review! See you next time!

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