Owen Long
Owen Long at W&L Subaru

Owen Long

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
325 Reviews
4.8

325 Reviews

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325 Reviews of Owen Long

May 01, 2026

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Employee Rating

The Service Department staffers are all very professional. I rely on W&L Subaru’s expertise, experience and knowledge. They serve up excellent service with courtesy and attention to the last det More

by Terence Weston Gill
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

W&L Subaru responded

Thank you so much for taking the time to share your feedback with us! We truly appreciate your business! Have a great day!

April 30, 2026

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Employee Rating

The people at W/L Subaru we’re very helpful and talking with us and explaining everything about the car the performance of the car and where we can bring it when we have service Mindy is very pleased with More

by Kenneth Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

W&L Subaru responded

We are delighted to hear that you had a 5-star experience in service! Have a great day!

April 28, 2026

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Michale Rorke was excellent, he was kind, professional, knowledgeable and had a no pressure sales approach. He has great people skills and can relate to everyday day people and establish a good rapport. Im More

by tmunderhill
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rorke

Apr 28, 2026

W&L Subaru responded

Thank you for sharing your feedback online! We are delighted that you enjoyed your experience here!

April 25, 2026

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Very smooth and pleasant experience from drop off to pickup. Thank you for taking such good care of my old car. More

by jeff@bloomu.edu
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 27, 2026

W&L Subaru responded

It is our pleasure helping with your vehicle's maintenance! If you need anything at all just let us know!

April 22, 2026

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Employee Rating

No pressure. Fair offer on trade in. I forgot my husband's sunglasses in my trade in vehicle. Abraham pulled them for me to pick up. I was a little upset that More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2026

W&L Subaru responded

Thank you for your feedback Amanda! We truly appreciate your patience as we worked to resolve your emissions sticker issue. If you need anything else just let us know!

April 14, 2026

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Had my forester done by W&L Subaru. They kept you informed on how things were going. they are polite and customer friendly. would recommend W&L to anyone. More

by sherbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

W&L Subaru responded

Thank you so much for reviewing your experience at our dealership!

March 27, 2026

Dealership Rating
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Matt and the staff were prompt, courteous, and kept in touch with me about the status of my car. You have a very capable staff More

by dmrgreco
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

We appreciate your feedback and look forward to your next visit!

March 26, 2026

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Employee Rating

Friendly, helpful, well-organized. Comfortable waiting area. Very good loaner policy. A pleasure to do business with. More

by sevenspires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

Thank you so much for reviewing and rating our dealership!

March 10, 2026

Dealership Rating
Employee Rating

cant beat the service. owen is outstanding. He was very helpful to me owen went above and beyond for me. hes a valuable asset to your company More

by fredbeaver124
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Mar 11, 2026

W&L Subaru responded

Thank you so much for your 5-star review!

March 01, 2026

Dealership Rating
Employee Rating

Very friendly Helpful Kept us we informed We would highly recommend them. Nice clean waiting area More

by katemc1946
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Mar 02, 2026

W&L Subaru responded

Thanks for the 5-star review!

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