Roy Beck
Roy Beck at W&L Subaru
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Roy Beck

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
1,057 Reviews
4.8

1,057 Reviews

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1057 Reviews of Roy Beck

April 25, 2024

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Employee Rating

Very highly recommended. Very accommodating and always make you feel welcome. This is my 4th Crosstrek and my husband’s second. I’ve recommended several people to check th More

by Samster2
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2024

W&L Subaru responded

Thank you for taking the time to share your thoughts online! We really appreciate all of your repeat business! Have a great day!

April 24, 2024

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Great service and awesome costumer care. They go out of their way to accommodate their clients! More

by jraefeerrar
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Recommend Dealer
Yes
Apr 25, 2024

W&L Subaru responded

Thanks for the 5-star review!

April 21, 2024

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Amazing service department, definitely goes above and beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. More

by sdeitrich1
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Recommend Dealer
Yes
Apr 22, 2024

W&L Subaru responded

Thanks for reviewing our service department! Have a great day!

April 10, 2024

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Best place to buy a vehicle. To notch service all around, and every time. Love W&L Subaru. More

by teeksmarie
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Recommend Dealer
Yes
Apr 12, 2024

W&L Subaru responded

Thank you so much for your feedback!

April 03, 2024

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Employee Rating

I take my car in for ongoing issue and still not fixed, he didn’t even look under hood of car where the noise is coming from so now I have to take my car back. More

by knchaundy
Service Price Transparency
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Recommend Dealer
No
Apr 03, 2024

W&L Subaru responded

Thank you for the feedback. We are very sorry for your experience in service and for the need for a return visit. According to the service record, we did a road test but were unfortunately unable to duplicate the noise you are experiencing. Please let your service advisor know of any specific conditions or things to try during the road test that may help the technician reproduce the issue. Thanks again and have a great day. [ please note that the service department can not see replies you make here on dealerrater. ]

January 06, 2024

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First time I use their services and everything went so smooth! Will come back in the future! And I have already recommended to my family! More

by lmh2952
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Jan 08, 2024

W&L Subaru responded

Thanks for the 5-star rating!

January 04, 2024

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Employee Rating

Did a wonderful job on my jeep. They even cleaned it for me.they kept me informed how the work was going. More

by krm1928
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Jan 04, 2024

W&L Subaru responded

Thanks for the review!

December 05, 2023

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Employee Rating

I took my F-150 to W&L to get some collision damage repaired .everything went smoothly, they kept me informed. excellent experience. More

by cliffmeryann
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Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo, Dutch (aka Andy) Gonsar, Owen Long, Keayon Williams , Michael Litchard, Mr Kaufman

Dec 12, 2023

W&L Subaru responded

Thank you for reviewing our collision center!

December 03, 2023

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We are very pleased with the work done on our van. It was finished 3 days sooner than expected More

by lori_1116
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Dec 05, 2023

W&L Subaru responded

Thank you so much! We're glad we were able to get the work completed quickly for you!

December 01, 2023

Dealership Rating
Employee Rating

They are very friendly and service my car well. When I call with a problem, they are quick in getting me an appointment. I am totally satisfied with This Subaru team. Alex is Tops! More

by brunnline6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 05, 2023

W&L Subaru responded

We're very pleased you had such a great sales experience! Thanks for sharing your feedback!

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