Roy Beck
Roy Beck at W&L Subaru

Roy Beck

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
1,180 Reviews
4.7

1,180 Reviews

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1180 Reviews of Roy Beck

June 02, 2026

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Employee Rating

Very nice to deal with and have a great service department when you need repairs or oil changes! More

by justin.trapper.gui
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Recommend Dealer
Yes
Jun 08, 2026

W&L Subaru responded

Thank you so much for reviewing your experience!

May 31, 2026

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They are awesome they do everything they can to help. I appreciate them for their help. More

by johnandrade648
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rorke, Chad Koch

Jun 08, 2026

W&L Subaru responded

Thank you so much for reviewing your experience!

May 29, 2026

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This dealership is very. friendly. They go out of their way to explain what service needs to be done. They will provide a loaner car as needed without any additional cost. I More

by dawood0
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Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! Have a great day!

May 28, 2026

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Matt is great on keeping you updated with any repairs being performed and why they are necessary. He also gave me a loaner because the repair I required needed an extended time period. W & L is a terri More

by daisymay595
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Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 29, 2026

W&L Subaru responded

We are delighted to hear that you enjoyed your visit to our service department! We look forward to helping you in the future!

May 27, 2026

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Easy to get service. Friendly and accomidating. Always tells me what is wrong and what needs to be done to fix it. Thank you!! More

by l16930d
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Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you for the 5-star ratings!

May 27, 2026

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Excellent service on time , would always take my car there for any kind of service More

by ozmentscottie
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Recommend Dealer
Yes
May 29, 2026

W&L Subaru responded

Thank you so much for reviewing your service experience! It was our pleasure helping you!

May 22, 2026

Dealership Rating
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Roy was very friendly and helpful, and he answers messages promptly. Valet service is great and driver is very nice to deal with. More

by G_MONY
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Recommend Dealer
Yes

Other Employees Tagged: Greg Christine, Matt Gilbert

May 27, 2026

W&L Subaru responded

Thank you so much for rating your service experience! We look forward to helping you again in the future!

May 13, 2026

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Repair for recall was completed in a timely manner. The multipoint inspection and wash were welcome bonuses. Everyone was friendly, courteous and professional. More

by annie218
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Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams, Matt Gilbert

May 13, 2026

W&L Subaru responded

Thank you so much, and have a great day!

May 08, 2026

Dealership Rating
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All of the staff have been great to deal with. We plan on sticking with W&L for future purchases and of course service on our cars. More

by bpeters20
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Recommend Dealer
Yes
May 11, 2026

W&L Subaru responded

Thank you so much!

May 05, 2026

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Employee Rating

Well I had my car down there several times for the check engine light coming on and they keep turning it off and telling me they can't find the problem to take it back and drive it to the lake comes on and More

by Sharon00
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Recommend Dealer
No

Other Employees Tagged: Pete Picciurro

May 06, 2026

W&L Subaru responded

Thank you for your feedback, Sharon. We are eager to determine what is causing your check engine lights to come on, and we apologize that we have not yet been successful in tracking your issue down. When it happens again, we will once again try everything we can to get it figured out. Have a great day.

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