It was fantastic working with both Keily and Kodie on my
latest purchase. They both addressed all my concerns and went above my expectations.
latest purchase. They both addressed all my concerns and went above my expectations.
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by shrid99
Verified Customer
Verified Customer
Nov 25, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We're thrilled that Keilyn and Kodie exceeded your expectations and addressed all your concerns. Your recognition means so much to us, and we look forward to serving you again.
Keilyn Michaelis is a joy and genuine breath of fresh
air. Thankful! Love my car!
air. Thankful! Love my car!
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by CLWEAVER
Verified Customer
Verified Customer
Nov 18, 2025 -
Crest Cadillac responded
Thank you for your review! We are elated to hear that you had such a wonderful experience with us. It sounds like you felt truly cared for during your visit, and we're thrilled that you're enjoying your new vehicle. Having team members who bring genuine warmth and authenticity to every interaction is what makes the car buying experience special. Your appreciation means the world to us, and we're grateful you chose Crest Cadillac for your automotive needs.
Keilyn is the best of the best in every aspect of the
experience. Professional, courteous, knowledgable, warm, friendly. She sets the bar for a great customer experience at Crest Cadillac.
experience. Professional, courteous, knowledgable, warm, friendly. She sets the bar for a great customer experience at Crest Cadillac.
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by andycooper999
Verified Customer
Verified Customer
Other Employees Tagged:
Keilyn Michaelis
Oct 29, 2025 -
Crest Cadillac responded
We are excited to hear about your outstanding experience with us! It's wonderful to know that Keilyn provided such exceptional service and made your visit memorable. Her professionalism, courtesy, and knowledge clearly made a positive impact on your experience. We're thrilled that she demonstrated the warmth and friendliness that we strive for in every customer interaction. Your feedback about the high standard of customer experience at Crest Cadillac means so much to our team. Thank you for taking the time to share your positive experience!
Love crest amazing staff all excellent.
Very kind and helpful. Took care of my request in timely manner.
Very kind and helpful. Took care of my request in timely manner.
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by a.salafi81
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2025 -
Crest Cadillac responded
We are thrilled to hear about your wonderful experience with our team. Your kind words about our staff being excellent and helpful truly mean the world to us. We take great pride in providing timely service and ensuring every customer feels valued and cared for. It's feedback like yours that motivates our entire team to continue delivering the exceptional service you experienced. We're so grateful you chose us and look forward to serving you again in the future.
Service was great and Ty King was very professional and
friendly and helpful. I will be sure to bring my XT4 back to Crest Cadillac Frisco to be serviced again soon!
friendly and helpful. I will be sure to bring my XT4 back to Crest Cadillac Frisco to be serviced again soon!
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by irenetx3
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2025 -
Crest Cadillac responded
We are utterly delighted to hear about your positive experience with our service team. Your feedback about receiving professional, friendly, and helpful assistance truly means a lot to us. We understand how important it is to have knowledgeable staff who can provide excellent care for your XT4. It makes us happy to know that you felt well taken care of during your visit. We look forward to continuing to serve you and your vehicle with the same high level of service when you return.
Great service, very helpful staff, amazing product.
I am glad i chose crest cadillac to find my new car
I am glad i chose crest cadillac to find my new car
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by RUSKI_MARK
Verified Customer
Verified Customer
Oct 10, 2025 -
Crest Cadillac responded
We are happy to hear about your positive experience with our team and vehicles. Your kind words about our helpful staff and the quality of our products truly mean a lot to us. We deeply respect customers like you who take the time to share their experience, and we are thrilled that you found exactly what you were looking for when choosing your new car. Thank you for trusting us with such an important decision.
Keilyn is the best!
The smoothest ever vehicles purchase I’ve experienced! If you need a car you’ll need to contact Keilyn!
The smoothest ever vehicles purchase I’ve experienced! If you need a car you’ll need to contact Keilyn!
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by ZOLTANHADER
Verified Customer
Verified Customer
Oct 02, 2025 -
Crest Cadillac responded
We are thrilled to hear about your outstanding experience with us! It sounds like you had the smoothest vehicle purchase process, and we're delighted that everything went so seamlessly for you. Having such a positive car-buying experience is exactly what we strive to provide every customer. Your enthusiasm and recommendation mean the world to us at Crest Cadillac. We truly appreciate you taking the time to share your wonderful feedback and are grateful for customers like you who trust us with their vehicle needs.
The service was very good.
More time needs to be allocated to instructions for the car. The sales rep, Keilyn, did an outstanding job.
More time needs to be allocated to instructions for the car. The sales rep, Keilyn, did an outstanding job.
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by kjackson27
Verified Customer
Verified Customer
Sep 22, 2025 -
Crest Cadillac responded
Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to hear that you found our service to be very good and that our team member provided outstanding assistance during your visit.
Your suggestion about dedicating more time to vehicle instructions is valuable feedback that we will share with our team. We want every customer to feel completely confident and comfortable with their new vehicle, and we appreciate you bringing this to our attention.
It means so much to us when customers take the time to recognize exceptional service. We are proud to have team members who go above and beyond to ensure a positive experience for everyone who visits us. We hope that your new vehicle brings you many happy miles!
Searched the DFW metroplex for my next truck and chose
Crest Cadillac again. This is my 2nd vehicle purchased at Crest because of the great inventory, high trade value offered for my car, ease of transac
Crest Cadillac again. This is my 2nd vehicle purchased at Crest because of the great inventory, high trade value offered for my car, ease of transaction, and the professional, but personal service of Keilyn Michaelis. I enjoy the shopping experience, but for those who don't I couldn't recommend Keilyn more. Thank you for another great car-buying experience!
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by KYLE50
Sep 11, 2025 -
Crest Cadillac responded
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that we continue to meet your expectations. Your loyalty means the world to us, and we are delighted that our inventory selection, competitive trade values, and smooth transaction process made your truck shopping experience so positive. It brings us great joy to know that the professional yet personalized service you received made such a lasting impression. We truly appreciate customers like you who recognize the effort we put into creating an enjoyable car-buying journey. Your recommendation speaks volumes, and we look forward to serving you again in the future.
Great experience all around.
Keilyn was easy to work with and the transaction was smooth.
Keilyn was easy to work with and the transaction was smooth.
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by RYANPTURNER
Verified Customer
Verified Customer