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Keisha Broom
Keisha Broom at Brandon Tomes Subaru

Keisha Broom | Page 13

Love Encore Delivery Specialist

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

Contact Me
5.0
153 Reviews

I love to draw and roller skate. I enjoy time with my family and pets. I’m very outgoing.

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Specialties & Trainings

Photography

Video game design

View more specialties & trainings
5.0

153 Reviews

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153 Reviews of Keisha Broom

June 10, 2023

Dealership Rating
Employee Rating

Experience was a little shaky at first. Not really explaining what"value added" was. But management acted accordingly and sale got completed. More

by ssimkins0804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eniqueo "Nico" Reese, I don't see the guy I worked with in the financial department. He made me feel very uncomfortable.

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Jun 11, 2023

Brandon Tomes Subaru responded

ssimkins0804, we appreciate your business and your constructive feedback regarding your experience. We are passing your note along to our management and we look forward to seeing you in the service drive when the time comes. Enjoy the new car. Thanks again!

June 10, 2023

Dealership Rating
Employee Rating

Keisha,Reese and Quenton delivered a fast paced and friendly experience. The whole process has been smooth and enjoyable. Very happy with my purchase and heavily recommend anyone to come to Brandon Tom More

by David Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quenton Bass, Eniqueo "Nico" Reese

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Jun 10, 2023

Brandon Tomes Subaru responded

David, thank you for sharing 5-stars! We're pleased to hear Keisha, Reese and Quenton provided a fast and friendly experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

Dealership Rating
Employee Rating

Everyone there is friendly and helpful. I’m glad I purchased my forester 2023 there More

by nicd_nick0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ana Guzman

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Jun 10, 2023

Brandon Tomes Subaru responded

nicd_nick0818, thank you for sharing 5-stars! We're happy to hear our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 08, 2023

Dealership Rating
Employee Rating

Excellent buying experience, all staff was very friendly and easy to work with. They ultimately did a great job meeting my expectations! More

by hayden.west
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Gandara , Patrick Varrassi

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Jun 08, 2023

Brandon Tomes Subaru responded

hayden, thank you for sharing 5-stars! We're glad to hear our team provided an excellent buying experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 04, 2023

Dealership Rating
Employee Rating

Awful experience. Keisha Broom called numerous times after a web inquiry I sent. Gave her all the info she asked for my trade in, ran my credit and never got back to More

by Brant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jun 04, 2023

Brandon Tomes Subaru responded

Brant, we are terribly sorry that Keisha did not follow up on in a timely manner. In full transparency, she had a family emergency and we dropped the ball on having a protocol in place to cover her conversation with you while she was away. Our General Sales Manager, Zack Alia is going to follow up with you first thing Monday morning and wanted his direct contact information left behind incase you need to get in touch with him at any point. You may reach Zack at zalia@tomesautogroup.com or 214-544-5038. Zack looks forward to speaking with you tomorrow and work to provide you a vastly improved experience. We sure apologize for the communication blunder. Talk soon. Best wishes.

May 26, 2023

Dealership Rating
Employee Rating

Keisha is very friendly and helpful. All the paperwork was fast and professional. Very happy to do business with them. More

by nicd_nick0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ana Guzman

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May 26, 2023

Brandon Tomes Subaru responded

nicd_nick0818, thank you for sharing 5-stars! We're happy to hear Keisha is very helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 07, 2023

Dealership Rating
Employee Rating

Fabulous service from start to end. You enter the dealership and leave happy with a car. More

by Gaurav.juneja21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2023

Brandon Tomes Subaru responded

Gaurav.juneja21, thank you for sharing 5-stars and mentioning a fabulous experience from start to end. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

May 05, 2023

Dealership Rating
Employee Rating

Kind, did not take too long, not pushy or uncomfortable feeling, and an overall 10/10 experience especially for my first car purchase!!! Keisha is AMAZING! More

by jordan.begala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quenton Bass, Eniqueo "Nico" Reese

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May 02, 2023

Dealership Rating
Employee Rating

Dealership was very welcoming and took very good care of my husband and I. They were very informative and took their time answering all our questions. More

by hbodell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylah Casasola , Ana Guzman

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May 02, 2023

Brandon Tomes Subaru responded

hbodell, thank you for sharing 5-stars! We're pleased to hear our team is welcoming, informative and took great care of you! We look forward to serving you additionally in the future. Thanks again!

April 30, 2023

Dealership Rating
Employee Rating

Yumna did a great job helping my wife and me with our cars. She provided excellent customer service! And now she got my wife a 2024 Crosstrek! More

by JGUZMAN529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sapp , Jose Ayala, Eniqueo "Nico" Reese, Yumna Tasneem, Patrick Varrassi

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Apr 30, 2023

Brandon Tomes Subaru responded

JGUZMAN529, thank you for sharing 5-stars! We're glad to hear Yumna is helpful nd provided excellent customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

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