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Keisha Broom
Keisha Broom at Brandon Tomes Subaru

Keisha Broom | Page 13

Love Encore Delivery Specialist

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

Contact Me
5.0
149 Reviews

I love to draw and roller skate. I enjoy time with my family and pets. I’m very outgoing.

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 3 mos

Specialties & Trainings

Photography

Video game design

View more specialties & trainings
5.0

149 Reviews

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149 Reviews of Keisha Broom

June 04, 2023

Dealership Rating
Employee Rating

Awful experience. Keisha Broom called numerous times after a web inquiry I sent. Gave her all the info she asked for my trade in, ran my credit and never got back to More

by Brant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jun 04, 2023

Brandon Tomes Subaru responded

Brant, we are terribly sorry that Keisha did not follow up on in a timely manner. In full transparency, she had a family emergency and we dropped the ball on having a protocol in place to cover her conversation with you while she was away. Our General Sales Manager, Zack Alia is going to follow up with you first thing Monday morning and wanted his direct contact information left behind incase you need to get in touch with him at any point. You may reach Zack at zalia@tomesautogroup.com or 214-544-5038. Zack looks forward to speaking with you tomorrow and work to provide you a vastly improved experience. We sure apologize for the communication blunder. Talk soon. Best wishes.

May 26, 2023

Dealership Rating
Employee Rating

Keisha is very friendly and helpful. All the paperwork was fast and professional. Very happy to do business with them. More

by nicd_nick0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ana Guzman

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May 26, 2023

Brandon Tomes Subaru responded

nicd_nick0818, thank you for sharing 5-stars! We're happy to hear Keisha is very helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 07, 2023

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Employee Rating

Fabulous service from start to end. You enter the dealership and leave happy with a car. More

by Gaurav.juneja21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2023

Brandon Tomes Subaru responded

Gaurav.juneja21, thank you for sharing 5-stars and mentioning a fabulous experience from start to end. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

May 05, 2023

Dealership Rating
Employee Rating

Kind, did not take too long, not pushy or uncomfortable feeling, and an overall 10/10 experience especially for my first car purchase!!! Keisha is AMAZING! More

by jordan.begala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quenton Bass, Eniqueo "Nico" Reese

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May 02, 2023

Dealership Rating
Employee Rating

Dealership was very welcoming and took very good care of my husband and I. They were very informative and took their time answering all our questions. More

by hbodell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylah Casasola , Ana Guzman

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May 02, 2023

Brandon Tomes Subaru responded

hbodell, thank you for sharing 5-stars! We're pleased to hear our team is welcoming, informative and took great care of you! We look forward to serving you additionally in the future. Thanks again!

April 30, 2023

Dealership Rating
Employee Rating

Yumna did a great job helping my wife and me with our cars. She provided excellent customer service! And now she got my wife a 2024 Crosstrek! More

by JGUZMAN529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sapp , Jose Ayala, Eniqueo "Nico" Reese, Yumna Tasneem, Patrick Varrassi

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Apr 30, 2023

Brandon Tomes Subaru responded

JGUZMAN529, thank you for sharing 5-stars! We're glad to hear Yumna is helpful nd provided excellent customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 25, 2023

Dealership Rating
Employee Rating

Great customer service and very nice dealership. Would recommend others to this particular location anytime More

by 4MONKEES614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bailey Reid , Eniqueo "Nico" Reese, Patrick Varrassi

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Apr 25, 2023

Brandon Tomes Subaru responded

4MONKEES614, thank you for sharing 5-stars! We're happy to hear our team provided great customer service and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 18, 2023

Dealership Rating
Employee Rating

Keisha was great and did everything to make sure I left with what I went in there for while getting a good deal. Very satisfied experience. Thank you for having plants in there from the Hugs Greenhouse. More

by rwoods79
Recommend Dealer
Yes
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Apr 18, 2023

Brandon Tomes Subaru responded

rwoods79, thank you for sharing 5-stars! We're happy to hear Keisha was great! We look forward to serving you additionally in the future. Thanks again!

April 12, 2023

Dealership Rating
Employee Rating

I was very satisfied with my purchase of my new car with you guys. I would definitely recommend anyone in the market for a new car to you guys especially Keisha. More

by rwoods79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tomes

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Apr 13, 2023

Brandon Tomes Subaru responded

rwoods79, thank you for sharing 5-stars and noting you were satisfied with your purchase. We appreciate your praise and look forward to serving you again in the future. Thanks again!

April 09, 2023

Dealership Rating
Employee Rating

Hannah and Denise took extraordinary care of me and made sure that my vehicle was ready for me super fast and the job was done so well. My tire is patched and I have no worries at all driving at any speed. More

by subiegirl2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russel Lilly, Zaid Alia, Kaylah Casasola , Yumna Tasneem

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Apr 10, 2023

Brandon Tomes Subaru responded

subiegirl2002, thank you for sharing 5-stars! We're happy to hear Hannah and Denise took extraordinary care of you and earned your recommendation! We look forward to serving you again in the future. Thanks again!

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