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Keisha McCaster
78 Reviews
78 Reviews
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78 Reviews of Keisha McCaster
December 07, 2024
Oil change took over two hours after I was told 45 minutes. Still trying to get the wheel locks that were supposed to be on my car. Can’t get calls returned minutes. Still trying to get the wheel locks that were supposed to be on my car. Can’t get calls returned More
by sharonfellwock
Verified Customer
December 01, 2024
The service team is attentive and ensures quality work is performed. My wait is always shorter than the estimate provided. performed. My wait is always shorter than the estimate provided. More
by ssapp317
Other Employees Tagged: Donnell Lewis, Demetrius Foster
November 10, 2024
Yesterday I met Keisha McCaster as I visited Steve Rayman to look at a 2021 Silverado. AS I approached the dealership and got out a voice said Good Evening Mr Frank. Good start, She is a very thorough cordia to look at a 2021 Silverado. AS I approached the dealership and got out a voice said Good Evening Mr Frank. Good start, She is a very thorough cordial professional business woman who answers questions . She is patient and listens to help the customer. She made my visit a positive experience. The General Sales Manager Matt was extremely Knowledgeable and thorough. I was glad I made the visit and recommend them to all. More
by vette0793
November 03, 2024
This was the best treatment at any dealership that I've been to. Glad I trusted this location and happy with my purchase. been to. Glad I trusted this location and happy with my purchase. More
by rsheen.harris
Other Employees Tagged: Geoffrey Randall, Donnell Lewis, Genesis Vivas, Jim Royeton, Demetrius Foster, Andy Ham
October 17, 2024
I get the royal treatment every time I'm there,, so it's not fair to ask me about service,, apparently I'm better than everyone else not fair to ask me about service,, apparently I'm better than everyone else More
by MISTADONCOEII
Other Employees Tagged: Geoffrey Randall, Donnell Lewis, Genesis Vivas, Jim Royeton, Demetrius Foster, Andy Ham
October 14, 2024
The staff was very friendly from beginning to end, they informed me if recalls that I was unaware of informed me if recalls that I was unaware of More
by sohvirg1
Other Employees Tagged: Geoffrey Randall, Donnell Lewis, Genesis Vivas, Jim Royeton
September 24, 2024
I bought the truck new from them a year ago, typically buy a new one every 2 to 3 years. They were closer to my house and I gave them a shot. I paid a little too munch, but that’s on me. I set an appo buy a new one every 2 to 3 years. They were closer to my house and I gave them a shot. I paid a little too munch, but that’s on me. I set an appointment to get a few things fixed, but was told it would be a week when I got there. I’m not sure why that was not disclosed prior to my arrival. Pretty simple fix and I even told them what was wrong with the transmission code. They said the mechanic recommended a transmission flush @ 25k miles even though the fine engineers at Chevy say 40k. There is actually a bulletin on what needed to be fixed, but they insisted that that wasn’t the issue. After the transmission flush didn’t work, they did the fix I suggested. I had them change the oil, but they didn’t put any windshield washer fluid in it. It was a pretty high dollar oil change not to get any of the extras. So after them having my truck over 2 weeks I got it back with 2 pretty simple fixes and an oil change. The only positive was the young lady that I dealt with during the process. She seemed to be stuck with bad mechanics and some tall tells. I truly believe that this is my first bad review I ever done online, but that should let anyone know to be aware. More
by Mattyste
