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Keith Bertrand
Keith Bertrand at Copeland Subaru Hyannis

Keith Bertrand

Sales Manager

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

4.8
76 Reviews
4.8

76 Reviews

Write a Review

76 Reviews of Keith Bertrand

April 03, 2024

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Employee Rating

We are repeat customers because of the product and the people at Copeland. George is knowledgeable about the vehicles and a pleasure to work with. We were very satisfied with our trade in and the financ More

by PAULBERNC
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa , Sean

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Apr 03, 2024

Copeland Subaru Hyannis responded

Paul, Thank you for your business and this review. We're happy to hear George and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new 2024 Outback! If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 03, 2024

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would recommend to any one. very nice experience. great staff and location. thank you for great experience. More

by kavlaura
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Martin-Simmons

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Apr 04, 2024

Copeland Subaru Hyannis responded

We're delighted to know you had a great experience with us at Copeland Subaru Hyannis! Thanks for recommending our staff and location. We appreciate your support! Best, Bryan Scarpellni - Managing Partner - (508) 534-2144

March 17, 2024

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Rob Wayburn, helped me in 2 leases I will recommend him, Copeland to my friends More

by MARCIA2845
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Robert Wayburn, Bryan Scarpellini

Helpful 1
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Mar 18, 2024

Copeland Subaru Hyannis responded

Thank you so much, Marcia, for your kind words for Rob and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

February 28, 2024

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Dave and every one at Copeland Subaru are awesome! They made the car buying process so easy and seamless. I highly recommend! More

by julia25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Robert Wayburn, Justin Phillips, Patrick Fortin, Max Martin-Simmons, David Usher

Helpful 1
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Feb 28, 2024

Copeland Subaru Hyannis responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! David and all of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

January 17, 2024

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Employee Rating

George is the best salesperson! Very professional, caring and listens well. Keith, Chris, Caitlin, and the Registry Queen Elisa all joined hands to get a deal done in one day. I had More

by Phillipsmelissa419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta , Elisa

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Jan 18, 2024

Copeland Subaru Hyannis responded

We are so glad that we had the opportunity to work with you, Melissa, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

December 24, 2023

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Everyone that helped us buy a new car for my daughter was wonderful. Quick and easy process. Thank you. More

by shsconnection
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Robert Wayburn, Justin Phillips, Patrick Fortin, Max Martin-Simmons, David Usher , Ron Linnell

Helpful 1
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Dec 26, 2023

Copeland Subaru Hyannis responded

Thank you! We are thrilled to have provided you a five star experience. Our customers are our top priority and your feedback is greatly appreciated! All of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

October 31, 2023

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Great service. Very knowledgeable . Made the process very easy. Made follow up telephone calls to ensure satisfaction. More

by BRIANJANFLANAGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa

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Nov 01, 2023

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Brian, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

September 30, 2023

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The experience was awesome and we were very happy with all the salespeople and the financing More

by k4819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa

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Oct 02, 2023

Copeland Subaru Hyannis responded

Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Bryan Scarpellini Managing Partner

September 26, 2023

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Good experience. Knowledgeable. Returns calls promptly with the information requested. No pressure to purchase more than wanted. More

by CPRIDHAM
Recommend Dealer
Yes

Other Employees Tagged: David Usher

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Sep 27, 2023

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

August 27, 2023

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Employee Rating

So far my experience with Copeland Subaru has been great. There seems to be an issue with a tire on a new car I just purchased. They repaired it twice and promised to make sure it is fully taken care of. More

by marydcauley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Patrick Packenham, Max Martin-Simmons

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Aug 28, 2023

Copeland Subaru Hyannis responded

Thank you for your kind review, Mary! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Please don't hesitate to reach out if you need any further assistance with the tire, or with any other vehicle needs! Bryan Scarpellini Managing Partner

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