Dealership Experience
4 yrs, 7 mos
Specialties & Trainings
Chevrolet Certified Service Consultant
379 Reviews
Write a Review379 Reviews of Keith Broussard
December 05, 2024
Poor communication when my vehicle under warranty was disabled. I was able to pull a code from my vehicle on the order of minutes, but it took this dealership 3 days to do what I did in less than an hour disabled. I was able to pull a code from my vehicle on the order of minutes, but it took this dealership 3 days to do what I did in less than an hour. No one initially made me aware that I could use Chevy Roadside Assistance despite me calling the dealership to confirm that I indeed still had my warranty. The dealership was also unable to tell me how to shift the vehicle out of park to neutral so that the tow truck driver did not have to drag my vehicle on and off the truck. Also, I came to find out the part that failed on my vehicle is known to be on recall from GM (fuel pump control module (tow truck driver says he sees these fail all the time)), yet, this dealership, which performed routine maintenance on this vehicle several times, did not make me aware of the recalled part and thus causing my vehicle to fail on Thanksgiving. It took me hounding the dealership on Monday to have my vehicle looked at and ultimately have the bolt-on module installed. All in all, there is no sense of service initially given, you have to pry and press to get it. What fun! More
Other Employees Tagged: Alex Bingham, Claudia Breaux, Cassidy Gray
November 29, 2024
The availability right before the thanksgiving holiday was perfect! I was able to get my car back before having to leave. The transition was super easy and everything went smoothly. I was updated in every was perfect! I was able to get my car back before having to leave. The transition was super easy and everything went smoothly. I was updated in every step of the status. I appreciate everything that was done. More
November 28, 2024
Always a pleasure to have my truck serviced, have been going for over ten plus years. going for over ten plus years. More
Other Employees Tagged: Paul Sposito, Sheila Sandel , Alex Bingham, Claudia Breaux, Cassidy Gray
November 25, 2024
It’s a great DealerRater ship nice people and they get you in and out Quick you in and out Quick More
Other Employees Tagged: Sheila Sandel , Alex Bingham, Claudia Breaux
November 25, 2024
Thet helped me got a good van at a good price they also fixed some warranty issues to make the experience perfect 👌 fixed some warranty issues to make the experience perfect 👌 More
Other Employees Tagged: Paul Sposito, Sheila Sandel , Alex Bingham, Claudia Breaux, Cassidy Gray
November 24, 2024
Great service, great service. Great service. Gray service Gray service Gray service Gray service Gray service. Great service. Gray service Gray service Gray service Gray service Gray service. More
Other Employees Tagged: Sheila Sandel , Alex Bingham, Claudia Breaux, Cassidy Gray
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