Keith Broussard | Page 15

They are prompt, efficient and friendly. Clean, and good coffee and very informative. Tech savvy. Clean, and good coffee and very informative. Tech savvy. More

by AAPATTON13 Verified Customer Verified Customer

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Fast service. Caring workers. Excellent service and reasonable cost for multiple services done to car Caring workers. Excellent service and reasonable cost for multiple services done to car More

by JMA.0528 Verified Customer Verified Customer

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Keith, the service rep, went above and beyond to help. Always a great experience. Fast service. Always a great experience. Fast service. More

by Khanhnguyen70129 Verified Customer Verified Customer

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Was impressed with my service advisor and hope to keep the personal relationship. It was just an oil change but I thought it still could have been done faster the personal relationship. It was just an oil change but I thought it still could have been done faster More

by captamr Verified Customer Verified Customer

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They took care of me right away. Changed the battery on my vehicle in 10 minutes. Changed the battery on my vehicle in 10 minutes. More

by JAMIE319_ Verified Customer Verified Customer

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Equinox was in shop 2 weeks without a loaner car. Front end issues. Passenger shock manufacturer failure. Back in shop now. Problem is worse. Brand new vehicle, only 1000 miles. Exhibited issues at 3 Front end issues. Passenger shock manufacturer failure. Back in shop now. Problem is worse. Brand new vehicle, only 1000 miles. Exhibited issues at 30 miles. More

by VINOTPELLEGRIN Verified Customer Verified Customer

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I have been bringing my vehicles to Lesson for service for about 25 years. This last experience was horrible. I had an appointment on Thursday Jan 2 at 8:30. The service adviser said she would give me an for about 25 years. This last experience was horrible. I had an appointment on Thursday Jan 2 at 8:30. The service adviser said she would give me an update later that day. I did not here from her so I called twice in the afternoon. I left messages and received no call back. On Friday I called and left 3 more messages with no reply. I was told she left for the day and was passed on to another service adviser. He said he would look in to it and call me back. Of course I was not called back. I left messages for him as well. Monday came and I called my original adviser another 3 or 4 times and left messages with no reply again. I finally got in touch with her by accident when she answered the main line. I took over a dozen calls and messages to finally talk to my service adviser. I have never felt so under appreciated and frustrated. This was such a poor experience. If I ran my business like this, I would no longer have work. I do not know if I will return after being a loyal service customer for about 25 years. Carlos Mena More

by CMENA32 Verified Customer Verified Customer

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I went in cause my key fob was not connecting to my truck so I couldn’t unlock, lock or start my truck. I had to only unlock my truck through the my Chevrolet app. Which is very frustrating!!! I bring it in so I couldn’t unlock, lock or start my truck. I had to only unlock my truck through the my Chevrolet app. Which is very frustrating!!! I bring it in and they said it was fix only to find out that same day it was doing the same thing. I called them back the same day and told them I still had the same problem and they said somebody will call me back. Days went by and nobody called me back. I called back and they transferred me 2 Mr. Keith I left a message and he called me back in about 3 days telling me that he will look into what was done. He called back and said that they had change my key fob and it should work but it wasn’t. I had 2 play with my key fob and button on my door handle until it connected. I called them back again to see what can be done and still to this date nobody has called me back so I had to go and put a different alarm system on my truck so that I can get in and out my truck without a problem More

by MISSDAVIS12216 Verified Customer Verified Customer

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Lesson has priority to the complete satisfaction of there customers . I highly recommend there services 5 stars customers . I highly recommend there services 5 stars More

by Pastor Grear Verified Customer Verified Customer

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The found the issue and fixed my new used van with no problem the manager took my call and helped me get the van road worth like nre problem the manager took my call and helped me get the van road worth like nre More

by jcupp007 Verified Customer Verified Customer

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