Keith Broussard | Page 7

My experience with this business was very disappointing. There was a complete lack of communication throughout the process. I constantly had to reach out to the agent for updates, only to receive no real an There was a complete lack of communication throughout the process. I constantly had to reach out to the agent for updates, only to receive no real answers or follow-up. It felt like my concerns were ignored, and there was no sense of urgency or professionalism. Customer service is a huge part of any business, and unfortunately, this company failed in that area. I would not recommend them based on my experience. More

by Teryn.smith11 Verified Customer Verified Customer

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Service was prompt and courteous. Service people were not pushy or overbearing. Overall good experience Service people were not pushy or overbearing. Overall good experience More

by 7PHATBOY1 Verified Customer Verified Customer

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I was a drop in on a Saturday before closing and had wonderful service. Tire valve and sensor needed fixing. Very pleased! wonderful service. Tire valve and sensor needed fixing. Very pleased! More

by LAURELEE1 Verified Customer Verified Customer

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After having my car all day still wasn't able to resolve the issue actually I left with an additional issue that was not there prior to me bringing it in the issue actually I left with an additional issue that was not there prior to me bringing it in More

by mstdja Verified Customer Verified Customer

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Keith was very polite helpful service was quick. Price wasn’t too high car returned clesn Price wasn’t too high car returned clesn More

by suelaigast Verified Customer Verified Customer

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Was pleased with the service rep Keith but spent 3 hours waiting for a tire change. I felt that was very excessive and lost a half day of work. Also when the car was brought out to me, the wheel was covered waiting for a tire change. I felt that was very excessive and lost a half day of work. Also when the car was brought out to me, the wheel was covered in the greasy lubricant that was used. The service rep did the best he could to wipe it off. More

by layala917 Verified Customer Verified Customer

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Keith Broussard in the customer service department does great!!!! He really knows how to keep customers in the loop on what’s going on while vehicles are in the shop. great!!!! He really knows how to keep customers in the loop on what’s going on while vehicles are in the shop. More

by BPASTOR21 Verified Customer Verified Customer

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Everything is always taken care of with no problem 😊 the people are very nice and helpful. people are very nice and helpful. More

by BEVERLYD.BD Verified Customer Verified Customer

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Barely to little communicattions skills with my vehicle , I was hung up on from guys in sales when asked if they can leave my keys there.. Don’t seem to care to much about the customers or their feelings. I was hung up on from guys in sales when asked if they can leave my keys there.. Don’t seem to care to much about the customers or their feelings. More

by jasminegibbs4 Verified Customer Verified Customer

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This dealership is outstanding, Keith really takes care of me every time I take my vehicle in for repairs or maintenance. of me every time I take my vehicle in for repairs or maintenance. More

by cajunivv Verified Customer Verified Customer

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