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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 26

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
356 Reviews
4.8

356 Reviews

Write a Review

356 Reviews of Keith Davis

June 22, 2023

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Employee Rating

My visit was great and the staff is very friendly! The prices are a bit over priced. More

by zach
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Javier Rivera

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Jun 23, 2023

Acura of Berlin responded

It's great to hear that we were able to help you out, Zach. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

June 16, 2023

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Employee Rating

Excellent service the atmosphere is phenomenal love coming to get my service done thank again More

by AMORGAN1876
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2023

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

June 16, 2023

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Clean establishment, professional staff, dog friendly, fixed my car on the first visit. Thank you More

by kd63impala
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2023

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

June 16, 2023

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Employee Rating

I find Keith to be a wonderful service representative. He is an outstanding representative of your organization More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2023

Acura of Berlin responded

Bob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

June 16, 2023

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Employee Rating

First time using the service dept. Team was informative, good communication and completed car on time More

by cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

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Jun 17, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

June 16, 2023

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Employee Rating

very frustrating experience. what i was saying was not taken serious at all. felt like no one cared about my problem More

by s.mustabasic
Recommend Dealer
No

Other Employees Tagged: Keith Davis

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Jun 20, 2023

Acura of Berlin responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tony Braglia General Manger 860-829-3780

Jun 20, 2023

Acura of Berlin responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tony Braglia General Manger 860-829-3780

June 16, 2023

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Employee Rating

Easy to schedule, get in and out and the people are courteous and do a fine job on servicing our car. More

by lynchaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2023

Acura of Berlin responded

Thank you so much for your kind words for Keith, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

June 15, 2023

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Employee Rating

ALWAYS FAJTASTIV AND INFORMATIVE & HONEST! Always Fantastic and Informative and Honest! Im confident when i speak to amy service person that im getting the right and exact information More

by Zitad70
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jun 15, 2023

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Keith and our team. Please don't hesitate to let us know if we can be of further assistance. Tony Braglia General Manger 860-829-3780

June 14, 2023

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Employee Rating

The folks are all very knowledgeable and provide great service. Waiting area is comfortable and clean. More

by JUDY.SALAMACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2023

Acura of Berlin responded

Judy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

June 14, 2023

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Employee Rating

Service was quick, precise and they even washed and vacuumed my car which was nice. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

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