Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 28

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
380 Reviews
4.8

380 Reviews

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380 Reviews of Keith Davis

June 29, 2023

Dealership Rating
Employee Rating

I have been with this dealership for 9 years and always get top notch service here..everyone that works here are always very cordial and make leasing and service visits a pleasure. More

by DOVELOVER11
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

June 27, 2023

Dealership Rating
Employee Rating

Very prompt service and everyone is really friendly there. I was in and out faster than expected. More

by BIGGINHILL1940
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Jun 28, 2023

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

June 24, 2023

Dealership Rating
Employee Rating

Everyone that I have assisted me was kind and caring about the service I needed and the service that they were providing. Management is kind, respectful, and understanding. They care about you and your More

by JAMAIRE2001
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Richard Bird, Jason Hastey, Jessica Sharpe

Jun 26, 2023

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

June 22, 2023

Dealership Rating
Employee Rating

Everyone was friendly, the whole process from scheduling to service completed on time and check out was easy and non stressful including having to have a loaner car. Great experience! More

by dplacid3
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Jun 23, 2023

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

June 22, 2023

Dealership Rating
Employee Rating

My visit was great and the staff is very friendly! The prices are a bit over priced. More

by zach
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Javier Rivera

Jun 23, 2023

Acura of Berlin responded

It's great to hear that we were able to help you out, Zach. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

June 16, 2023

Dealership Rating
Employee Rating

Excellent service the atmosphere is phenomenal love coming to get my service done thank again More

by AMORGAN1876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Tony Braglia General Manger 860-829-3780

June 16, 2023

Dealership Rating
Employee Rating

Clean establishment, professional staff, dog friendly, fixed my car on the first visit. Thank you More

by kd63impala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

June 16, 2023

Dealership Rating
Employee Rating

I find Keith to be a wonderful service representative. He is an outstanding representative of your organization More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Acura of Berlin responded

Bob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

June 16, 2023

Dealership Rating
Employee Rating

First time using the service dept. Team was informative, good communication and completed car on time More

by cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hastey, Jessica Sharpe

Jun 17, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

June 16, 2023

Dealership Rating
Employee Rating

very frustrating experience. what i was saying was not taken serious at all. felt like no one cared about my problem More

by s.mustabasic
Recommend Dealer
No

Other Employees Tagged: Keith Davis

Jun 20, 2023

Acura of Berlin responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tony Braglia General Manger 860-829-3780

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