Dealership Experience
8 yrs
Industry Experience
8 yrs
Languages Spoken
English
89 Reviews
Write a Review89 Reviews of Keith Fluehr
September 17, 2020
Very helpful and informative staff. Everyone made it Very helpful and informative staff. Everyone made it very easy to lease my new Mazda again since I am a repeat customer I would highly recommend Tim Very helpful and informative staff. Everyone made it very easy to lease my new Mazda again since I am a repeat customer I would highly recommend Tim and North Penn Mazda More
Other Employees Tagged: Tim Sheehan , Brent Freid
August 28, 2020
Service was excellent as well as follow ups from the service dept. picked up my vehicle and returned it washed and cleaned/ Thank you again service dept. picked up my vehicle and returned it washed and cleaned/ Thank you again More
Other Employees Tagged: Tony Hamilton, Dan Oestreich, Amanda Young, John Sell, Wil Jones, Vinny Denardo, Caitlin Landis, Tim Sheehan, Chris Chiartas
August 26, 2020
Keith Fluehr and John Sell are very friendly and professional for taking good care their customer. I am happy to work with them to purchase this car. professional for taking good care their customer. I am happy to work with them to purchase this car. More
Other Employees Tagged: John Sell, Kyle Neith , Brent Freid
August 26, 2020
Easy to work with good service got a used car from them detail was great extended warranty everything went smooth no problems would look for another car there detail was great extended warranty everything went smooth no problems would look for another car there More
Other Employees Tagged: Brent Freid
August 13, 2020
Very impressed by first service! Literally everything was first rate. My appointment was scheduled far in advance, when I took delivery of my vehicle. The first service was compliment Literally everything was first rate. My appointment was scheduled far in advance, when I took delivery of my vehicle. The first service was complimentary, and included a synthetic oil change and tire rotation. I also had a couple questions about the cruise control and MyMazda app, which were easily handled by the service staff. And they washed my vehicle. All of that would probably be enough to earn the highest rating. But my experience was even better than that. The waiting area was clean, comfortable, and included free WiFi. The wait time was reasonable, and I was given multiple updates while I waited. Communication with the staff was excellent throughout, including appointment reminders, emails, texts, phone, and face to face interactions. Plus something I’d not experienced before: video. The tech that serviced my vehicle created a short video with a walk around of it, and narrated his assessment of its condition. I received it via email and text. The video was an unexpected touch. But what impressed me most was that the dealer noticed the annual state inspection was overdue and, because it had expired less than six months from when I took delivery, offered (with no prompting) to perform another inspection free of charge. I happily accepted. This is the kind of service I might imagine from a luxury brand, but did not expect from a Mazda dealer. It builds on the excellent purchasing experience I had, where Keith, et al patiently walked us through the numerous features of my vehicle. I’m extremely satisfied with both my vehicle and my dealer. Well done! More
Other Employees Tagged: Caitlin Landis
August 08, 2020
Polite environment, great service, & friendly staff. Great sales experience, took the time to go over the vehicle & explain all the amenities. Absolutely love my 2020 Mazda CX-5. Thanks Guys!!! Great sales experience, took the time to go over the vehicle & explain all the amenities. Absolutely love my 2020 Mazda CX-5. Thanks Guys!!! More
Other Employees Tagged: Tony Hamilton , Brent Freid
August 03, 2020
Love love love this dealership...wonder kind helpful employees , great service, employees always have a smile, great deals on cars, never been treated so well. employees , great service, employees always have a smile, great deals on cars, never been treated so well. More
Other Employees Tagged: Wil Jones, Jamie Schneider, Chris Chiartas , Colleen Celec, Mike Fontaine, Saralynne McGrogan
July 22, 2020
I had no problems with this dealer. I believe I got my car at a very reasonable price, and they were very accommodating. I forgot my garage opener in my trade-in and they mailed it to me no problem. car at a very reasonable price, and they were very accommodating. I forgot my garage opener in my trade-in and they mailed it to me no problem. More
Other Employees Tagged: Brent Freid
June 22, 2020
From the test drives to the sale, it was an overall great experience. The salesman was very helpful, especially with answering our many questions and responding in a timely manner while over email and phone. experience. The salesman was very helpful, especially with answering our many questions and responding in a timely manner while over email and phone. More
Other Employees Tagged: Colleen Celec