Tony Hamilton

North Penn Mazda responded

sms5973, I am very sorry to hear about your experience. I understand how concerning it must have been to discover that your headlights were not functioning properly, especially while driving at night. Your safety should always be our top priority. I sincerely apologize for the incorrect part being installed and for the inconvenience and concern this caused. I appreciate you bringing this to our attention, and we will be reviewing how this happened with our team to help prevent this from happening again. I would appreciate the opportunity to speak with you directly and address your concerns. Please contact me at your convenience so we can work toward making this right. Amanda Miller North Penn Mazda Service Manager amanda@northpennmazda.com 267-956-1160

North Penn Mazda responded

KREED0821, thank you so much for your continued support of North Penn Mazda! It’s incredible to hear that your history with us goes back 31 years to leasing a Miata, and now you’re the proud owner of a 2008 Mazda Miata! We truly appreciate you being part of the North Penn Mazda family and hope you enjoy many more miles behind the wheel. 🏁❤️

North Penn Mazda responded

Thank you, Mscanlon! We’re so glad to hear that purchasing a car for your daughter was a quick and seamless experience. We truly appreciate you choosing North Penn Mazda and hope she loves her new car! 🚗❤️

North Penn Mazda responded

Thank you for the great review! We’re glad to hear you had such a positive buying experience and found our team friendly and helpful. It’s wonderful to know you’re enjoying your new car. We truly appreciate your business and would be happy to work with you again!

North Penn Mazda responded

Hi Ethan, thank you for taking the time to leave us a review! Congratulations on your first car! 🎉 We're so glad our team took the time to listen to what you were looking for and helped you find the right vehicle. We truly appreciate your trust in North Penn and hope you enjoy every mile. 🚗😊

North Penn Mazda responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our team. It's great to know Alyssa took the time to answer all of your questions, walk you through your new vehicle's features, and help you find the model that was the perfect fit for your needs. We appreciate you choosing North Penn Mazda and hope you enjoy every mile in your new vehicle!

North Penn Mazda responded

Thank you for your review, James! We're glad to hear you had a fast and hassle-free experience. Keeping our customers informed and providing friendly, easy communication is always our goal. We appreciate you choosing North Penn Mazda and look forward to seeing you again!

North Penn Mazda responded

Thank you for your review, James! We're happy to hear you had a fast service experience and that our team kept you informed every step of the way. Providing clear communication and friendly service is what we strive for. We appreciate your business and look forward to taking care of you again at North Penn Mazda!

North Penn Mazda responded

Thank you for your kind review! We're thrilled to hear that Alyssa and our finance team made your experience such a positive one. Providing knowledgeable, patient, and friendly service is what we strive for every day, and we're so glad they took great care of you. We truly appreciate your support and hope you enjoy your new Mazda. Welcome to the North Penn Mazda family!

North Penn Mazda responded

Thank you, Mia, for sharing your experience! We know having to replace two vehicles in such a short time can be overwhelming, so we're delighted that Alyssa, Tony, and the rest of our sales team were able to make the process stress-free and enjoyable. Helping turn a challenging situation into an exciting one is exactly what we strive for. Congratulations on your new vehicles, and thank you for trusting us to help you through it all. We truly appreciate your business and look forward to serving you again in the future! 🚗🎉