Keith Harper | Page 3

No finance person onsite. Had to wait an extra day to get my vehicle because of this. Promised vehicle detailing was not done even though they had the extra day. Made a mistak Had to wait an extra day to get my vehicle because of this. Promised vehicle detailing was not done even though they had the extra day. Made a mistake in the paperwork causing me to have to pay an additional $1600 out of pocket. More

by TRISHTIMMONS12 Verified Customer Verified Customer

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They took care of my car. They did the work in a timely manner. Thank you They did the work in a timely manner. Thank you More

by vaidra001 Verified Customer Verified Customer

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Always amazing service and so happy with the service provided. Great work and communication is awesome! provided. Great work and communication is awesome! More

by Victoriawis Verified Customer Verified Customer

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It may be beneficial to offer a variety of snacks or refreshments, in addition to coffee, for customers who are waiting for a few hours for their vehicle to be completed. refreshments, in addition to coffee, for customers who are waiting for a few hours for their vehicle to be completed. More

by MRBYRD72 Verified Customer Verified Customer

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Claimed they didn't accept Mopar Maxcare . .. went to another dealer that did. Poor service .. went to another dealer that did. Poor service More

by CM110 Verified Customer Verified Customer

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Although the need for the repair was a surprise it was handled very efficiently and professionally handled very efficiently and professionally More

by ANTINORIC Verified Customer Verified Customer

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Everyone was very nice and helpful. Will definitely be back for all my services moving forward Will definitely be back for all my services moving forward More

by CANDACEVW28 Verified Customer Verified Customer

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The work was done well and the wait was about what the said it was going to be. said it was going to be. More

by KPHARTL Verified Customer Verified Customer

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The service at Maserati of Wilmington was exceptional. Every part of the process was first class. From dropping off the car at a convenient time for me, receiving a loaner while it was being serviced, t Every part of the process was first class. From dropping off the car at a convenient time for me, receiving a loaner while it was being serviced, to a complete detail/explanation of services required and quick turnaround. A++ service! More

by NXRUOCCHIO Verified Customer Verified Customer

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I dealership was great until my factory warranty ended now it’s hard to get a hold of them and they lied to me about talking to my extended warranty. My extended warranty ends in 1600 miles and the deale now it’s hard to get a hold of them and they lied to me about talking to my extended warranty. My extended warranty ends in 1600 miles and the dealership must submit the claim. I cannot submit the claim myself. More

by HEATHERVMCC Verified Customer Verified Customer

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