Keith Kelso | Page 6

Very good experience from the moment I walked onto the lot. Several people checked on me while I walked around. No pressure. Offered to answer questions. lot. Several people checked on me while I walked around. No pressure. Offered to answer questions. More

by MARIE.CREECH Verified Customer Verified Customer

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They offer for an excellent selection and competitive pricing. It was a very busy day, but they still managed to get us in and out in a reasonable amount of time. Very happy with the car and the dealersh pricing. It was a very busy day, but they still managed to get us in and out in a reasonable amount of time. Very happy with the car and the dealership. More

by JB4SHORT Verified Customer Verified Customer

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Amazing staff, nice selection. I found exactly the vehicle I wanted and they made sure it fit my plans. Could ask for a better experience. I found exactly the vehicle I wanted and they made sure it fit my plans. Could ask for a better experience. More

by FCWILKINS762 Verified Customer Verified Customer

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Very kind, determined people who are willing to go above and beyond to find you something and make sure you have all the knowledge behind it and beyond to find you something and make sure you have all the knowledge behind it More

by CASSANDRA.M.WHEATON Verified Customer Verified Customer

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Everyone was very polite and kind. Addressed all of my questions Everyone was very accommodating and friendly. Salesmen were not pushy at all Addressed all of my questions Everyone was very accommodating and friendly. Salesmen were not pushy at all More

by B.ROWLAND2113 Verified Customer Verified Customer

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Holly and Keith were knowledgeable and prepared. Both did their best to make the process a quick as possible. Both did their best to make the process a quick as possible. More

by GILESAFINK Verified Customer Verified Customer

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Fun It was fun and very social As well as interactive and nice, welcoming And nice, welcoming And More

by ZOEAMYERS11 Verified Customer Verified Customer

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The staff was respectful and helpful in finding a vehicle. I enjoy having helpful staff who care about the customer experience and purchase and not just their money. vehicle. I enjoy having helpful staff who care about the customer experience and purchase and not just their money. More

by CNTURNER98 Verified Customer Verified Customer

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Southern Team Nissan – Bait-and-Switch and False Advertising I drove all the way from Washington, D.C. to Roanoke, VA after being given a written quote for a 2025 Nissan Armada from Southern Team Advertising I drove all the way from Washington, D.C. to Roanoke, VA after being given a written quote for a 2025 Nissan Armada from Southern Team Nissan. When I arrived, the dealership suddenly claimed the price had increased — by almost $9,000 — with zero explanation or prior notice. That is textbook bait-and-switch, which violates § 59.1-200 of the Virginia Consumer Protection Act (VCPA) and 24 VAC 22-30-80 of the Virginia Administrative Code governing motor-vehicle dealer conduct. The law is clear: it’s illegal to misrepresent a vehicle’s price in writing or to lure customers onto a lot under false pretenses. This dealership wasted my time, gas, and travel expenses with deceptive advertising. I have written proof of the lower quote and will be filing complaints with both the Virginia DMV Dealer Board and the Attorney General’s Consumer Protection Division. If a dealership is willing to change the deal by nearly nine grand after you show up, imagine what happens once they have your signature. Buyers beware — Southern Team Nissan has zero integrity. More

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Very pleasant low pressure experience. The salesman was knowledgeable pleasant and patient. My third car from this dealership. The salesman was knowledgeable pleasant and patient. My third car from this dealership. More

by ALBYPFEIFER Verified Customer Verified Customer

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