Keith Mitchell | Page 10

Marietta Toyota has a great Service Center, Parts Department & Collison Center. They are always friendly and take care of my vehicle. I couldn't ask for better customer service. They even provided me Department & Collison Center. They are always friendly and take care of my vehicle. I couldn't ask for better customer service. They even provided me with a nice vehicle when I had to have warranty work on my vehicle. More

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The service was very quick and easy to drop off the car. No complaints at all! No complaints at all! More

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As always satisfied with the service received at Marietta Toyota.. They were very busy which tells me the service is great and reliable. Would not take my Toyota anywhere else. Toyota.. They were very busy which tells me the service is great and reliable. Would not take my Toyota anywhere else. More

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Do not go here if you are a woman going in alone - the men at the dealership will try to scam you. They tried to confuse me with the pricing and kept changing the monthly amount. When we finally agreed up men at the dealership will try to scam you. They tried to confuse me with the pricing and kept changing the monthly amount. When we finally agreed upon a price, they had me go to the back to speak with another man, who upped the agreed upon price. I stood up and walked out. Horrible businessmen with no decency or values. I would like to say that the men and women in the service department across the street are all very nice to me. More

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Great job! Very little wait. Nice waiting area. Had no issues in or out. Thumbs up. issues in or out. Thumbs up. More

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After my former 19-year old SUV died three years ago, I met Jimmie Wilson in the Sales Dept. at Marietta Toyota. I was excited at the prospect of looking at new Toyota SUVs since I had previously owned and met Jimmie Wilson in the Sales Dept. at Marietta Toyota. I was excited at the prospect of looking at new Toyota SUVs since I had previously owned and loved two Toyotas in my lifetime (including my very first car!). I had a very good rapport with Jimmie from the start. He is not your 'average car salesman'. Jimmie has been committed to car sales for a very long time (let's just call him the 'senior statesman' of the dealership) and is the epitome of a true salesperson. He listened to what I needed (and let me do most of the talking -- another aspect of good salesmanship) and knows EVERYTHING about his product. As a former salesperson, I appreciate the consultative way he goes about the sales process. His follow-up is incredible and is 'pleasantly persistent' without being pushy or high-pressure. Jimmie is very responsive to questions (especially after you drive off the lot) and even calls me on my birthday each year. Now, THAT's someone who wants to earn your business for a lifetime! I was thrilled to drive off the lot in March 2018 with a 2018 Highlander XLE and just four weeks ago, I returned to lease a brand-new 2021 Highlander XLE (I've named her 'Pearl'). I have been impressed with everyone at the dealership -- from Guest Services who welcomes you at the front door -- and offers you a beverage -- to the finance folks and the service & parts department. It's not the most convenient Toyota dealer from where I live, but it is the one I definitely prefer. Bottom-line: If you want to buy a car, there's a dealer on every corner here in the Atlanta area. If you want to ensure you have the right investment for you and your family, and have a lifelong relationship with experts who care about your customer experience, buyer satisfaction, safety, and long-term needs -- ask for Jimmie Wilson and the experts at Marietta Toyota. Peace out... More

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