Keith Perkins

I am writing the very first review as I was little bit shock on the visit to Lexus Hennessy Gwinett. First of all, I understand the dealer needs to sell the cars for their job But I don't think Keith Per shock on the visit to Lexus Hennessy Gwinett. First of all, I understand the dealer needs to sell the cars for their job But I don't think Keith Perkins is the right person to buy a car from He was not kind at all but rude all the way thru the conversation, convincing a potential customer in a very arrogant way. I wanted to cautiously take some time to think about buying a car but he sighed many time during the conversation and sounded frustrating that I am not giving an immediate answer.... I just wanted to test drive the car before making a decision but he didn't understand my perspective at all. I had the worst experience vising the car dealers. I felt like I did something very bad for not giving an immediate answer... I felt terrible after the visit as it is important to me how the communication and conversation goes with the dealer He almost made to not want to buy Lexus anymore I would NEVER buy a car from Keith Perkins no matter what. I would like to warn anyone who wants to buy Lexus, to not to deal with him if possible. I personally cannot understand how he can be working with the attitude he has for such a known and prime brand like Lexus.. very disappointed More

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Great sales rep Keith, but Disappointed with paperwork wait on day of picking car up with financial department. wait on day of picking car up with financial department. More

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Keith Perkins is a pleasant salesman. However, I had a bizarre experience trying to buy a new RX and ended up buying a Mercedes GLB instead. In a nutshell, Keith had me test drive the RX late on a Saturd bizarre experience trying to buy a new RX and ended up buying a Mercedes GLB instead. In a nutshell, Keith had me test drive the RX late on a Saturday afternoon. I came back a week later (Friday evening) and the car was not yet sold so I said I would take it and was offering an immediate deposit which I was told was unnecessary. I thought I had made it clear that the Sales and Finance managers were to follow up with a virtual transaction the next morning (a Saturday again) and indeed Keith texted me that he was in a meeting about it at 9 am. By 10:15 am I wondered why no one was calling me and I called Keith, who said I needed to come in in person, which I did right away. At 10:45 am Keith was helping other clients (understandable) but, although he said he had pulled the keys on my car, someone was test driving it and I watched as they came back from the test drive and started negotiating the price on my car with another salesman. Turned off by the whole thing, I abruptly left and drove down the road to check out Mercedes. I bought one an hour later. More

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Brilliant and impeccable service from the team. I couldn’t be happier working with experienced and pleasant team of Keith Perkins and Rich Mahoney. You guys rocks and you have yourselves a truly sati couldn’t be happier working with experienced and pleasant team of Keith Perkins and Rich Mahoney. You guys rocks and you have yourselves a truly satisfied customer👍👍 More

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We are repeat customers with Keith Perkins at Hennessy Lexus of Gwinnet and once again the service exceeded our expectations Keith is very professional and easy to work with and we highly recommend him Lexus of Gwinnet and once again the service exceeded our expectations Keith is very professional and easy to work with and we highly recommend him to anyone interested in purchasing a Lexus. Mr Mahoney in finance department was also very helpful obtaining an excellent rate and explaining the process. Kudos to Hennessy Lexus for a great personal experience. More

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Very helpful and knowedgable Keith was extremely helpful in narrowing our search to the perfect car for us. He was able to talk through all the features of the various models and Keith was extremely helpful in narrowing our search to the perfect car for us. He was able to talk through all the features of the various models and was very patient in demos and test drives. The dealer also had a good inventory of cars for us to choose from. and Keith made the whole process very easy. More

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Great dealership! Great experience with Keith Perkins! I would highly recommend him to anyone looking to buy a new car. He’s very helpful and extremely knowledgeable. Great experience with Keith Perkins! I would highly recommend him to anyone looking to buy a new car. He’s very helpful and extremely knowledgeable. More

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