Keith Randall | Page 5

I can not emphasize enough how much my salesman, Keith Randall, influences my use of your dealership. He has always taken care of my questions and makes me feel as if he understands the needs of my famil Randall, influences my use of your dealership. He has always taken care of my questions and makes me feel as if he understands the needs of my family. He takes the time and completes his due diligence in a way that uses the least amount of my valuable time. He has been and will be the reason that I continue to use your dealership. I would also like to compliment Bobby Hall who has also helped me in various ways. Although, he knows that my loyalty lies with Keith - Bobby has always greeted me with a smile, remembered mine and family member's names, and helped Keith with the completion of my sale numerous times. I was also glad to see Robert Ball, and was even happier to have him help me with the paperwork. Robert has also helped me several times in the past and I was pleasantly suprised to find that he remembered mine and my family names as well. Please gives these three employees the accolades that they deserve. Miller Ford is my home dealrship. More

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This is the third car I bought from Miller Ford. I always use Keith Randall as my salesperson. Keith makes the car buying experience almost pleasurable. Keith knows his products and he knows the cu always use Keith Randall as my salesperson. Keith makes the car buying experience almost pleasurable. Keith knows his products and he knows the current programs and works hard to find you the best deal to fit your needs. He is never pushy and is just a super guy to work with. I would highly recommend Mille Ford and Keith Randall to all of my friends and family More

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I have been dealing with Keith Randall for many years. (Prior to Miller Ford Lincoln he was with Dennis Zawalich, Owner of Burlington Lincoln Mercury, which merged with Miller.) Keith always goes the "ex (Prior to Miller Ford Lincoln he was with Dennis Zawalich, Owner of Burlington Lincoln Mercury, which merged with Miller.) Keith always goes the "extra mile". He is personable, knowledgeable, and a true professional. Keith and the Miller team make my new lease car experience painless everytime. Keith always insures that the process is expedited so I do not have to wait unnecessarily; i.e., the paperwork is prepared ahead of my arriving. This time Keith realized that I had a scheduling conflict, so he and Dennis Zawalich drove to my home and brought my 2011 MKZ back to the dealership. I was able to meet them at the dealership later in the day to complete my transaction and pick up my new 2012 MKZ. Now that's what I call EXCEPTIONAL customer service!! Bob Ball was friendly and efficient in handling my leasing paperwork. I am more than happy to recommend all of these fine people on the Miller Ford Lincoln team to my family and friends. More

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The over all experience was awesome. Keith is a very good sales person, he talked to me as a person and not just a customer. He helped me a lot with getting my new car which I love and very affordable. Thank sales person, he talked to me as a person and not just a customer. He helped me a lot with getting my new car which I love and very affordable. Thank you I would recommend this dealership. More

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My wife and I recently purchased a new Ford Escape from Miller Ford and the experience could not have been better. Initially, we were shopping for a four-door sedan so we looked at several different brand Miller Ford and the experience could not have been better. Initially, we were shopping for a four-door sedan so we looked at several different brands (Honda, Subaru, Chevy and Kia) and we were not all that impressed with what they had to offer. We then test drove several Ford models and like all of them. But we kept looking at the Escape XLT and our salesman set us up for a test drive - we loved everything about it. The ride was smooth and quiet and the interior amenities were well-thought-out and convenient. Suffice to say, the product sold itself. But equally important was the actual transaction - which in our opinion is usually the most painful and stressful part of the process when purchasing a new vehicle. Not at Miller! Or salesman (Keith Miller) and the Sales Manager (John McDonald) were amazing. They answered all our questions, guided us on rebates, financing, extended warranty options, and reviewed Miller's comprehensive service program. It was the easiest part of the process. From start to finish we were in and out of the dealership with our new Escape in less than three hours including all the test drives we took. Lastly, once we left the dealership that was not the end of Miller. The dealership stays in close touch via email to ensure everything was (and is) to our complete satisfaction and they even provide FREE training during the day and evening for those who want to learn how to use all the features of Ford's amazing SYNC system. We HIGHLY recommend Miller Ford to anyone looking for a new vehicle. The vehicles are top-notch, the service is excellent, the price is fair, and there's no pressure from their sales team. More

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