Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton | Page 54

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
808 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

18 yrs, 1 mo

Languages Spoken

English English

4.8

808 Reviews

Write a Review

808 Reviews of Keith Sutton

June 22, 2024

Dealership Rating
Employee Rating

Great Service Department. Fast, knowledgeable, friendly people. Waiting area is very clean and comfortable. Would recommend. More

by jasonfrank74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2024

Dealership Rating
Employee Rating

Nice, clean and a friendly staff. Service didnt take a long time to complete. Recalls completed during this visit. More

by moniq4271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

Took my 24' kia niro in for a oil change and was surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch More

by rtlee03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

It took 7 months to give me an answer on my car, after I bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. More

by jnorthcutt15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 19, 2024

Dealership Rating
Employee Rating

They had my car for 7 weeks. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. More

by kimyawitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 19, 2024

Dealership Rating
Employee Rating

Keith is always awesome to work with. I feel like I have received personal attention when working with him over the last 8 years. More

by jlewis5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2024

Dealership Rating
Employee Rating

I was kept very well informed as work progressed and given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. More

by rjlcpa2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2024

Dealership Rating
Employee Rating

The Service staff was very friendly and knowledgeable: I felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for m More

by piepergirl50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Burch , David Dickerson

June 17, 2024

Dealership Rating
Employee Rating

Prompt, efficient service, friendly personnel. We were pleased with the service that was provided to us More

by ausmom77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

Great service while I waited and kept me posted . He also updated service bulitans and recall More

by steve.sayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
54
...

Dealership Inventory (593 Vehicles)

new 2025 Kia Sportage Plug-In Hybrid car, priced at $38,765
2025 Kia Sportage Plug-In Hybrid
new
Dawning Red exterior
Automatic
All-wheel Drive
used 2020 Chrysler Pacifica car, priced at $21,541
2020 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento Hybrid car, priced at $43,215
2026 Kia Sorento Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2025 Kia Carnival Hybrid car, priced at $50,235
2025 Kia Carnival Hybrid
new
Ivory Silver exterior
Automatic
Front-wheel Drive
new 2026 Kia Carnival car, priced at $52,565
2026 Kia Carnival
new
Ceramic Silver exterior
Automatic
Front-wheel Drive
used 2022 Subaru Crosstrek car, priced at $19,848
2022 Subaru Crosstrek
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive