Keith Sutton

No proactive updates on the vehicle, charged me 3% to use a credit card on $1,300 bill, and didn't resolve the original issue. a credit card on $1,300 bill, and didn't resolve the original issue. More

by timothyadierkes Verified Customer Verified Customer

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Fifth car I have purchased here always a good experience and I was in the car business for 30 years and I was in the car business for 30 years More

by jjac5555 Verified Customer Verified Customer

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Great experience the fifth car I bought there and will be back and will tell my friends back and will tell my friends More

by jjac5555 Verified Customer Verified Customer

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Always go there because of Keith Sutton in service. Also find Dennis, new gal Chrissy nice. Bought 5 cars from Cheryl Cooper. Also find Dennis, new gal Chrissy nice. Bought 5 cars from Cheryl Cooper. More

by dan@bemusinc.com Verified Customer Verified Customer

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Had a 9:30 appt for routine service. Dropped the care off at 8:00 and I had to call at 3:00 to check on it. They said it would be ready at 5:30. After that they started working on it as Dropped the care off at 8:00 and I had to call at 3:00 to check on it. They said it would be ready at 5:30. After that they started working on it as I was getting notices on the app that the car was unlocked. Picked it up and found out they implemented a 2% credit card fee they didn’t have before and had not previously mentioned. They also supposedly washed the car but it looked worse than when we bought it in. More

by d4 Verified Customer Verified Customer

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Keith is the best! He is always patient and thorough. Does the best job accommodating all the customers in a busy service department and you can always count on him to He is always patient and thorough. Does the best job accommodating all the customers in a busy service department and you can always count on him to be professional. More

by Annie K Verified Customer Verified Customer

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Jim butler Kia did an excellent job! Roger my Kia dealer did a fantastic job finding me the perfect Kia and the perfect deal. finance did a great job putting it all together and getting Roger my Kia dealer did a fantastic job finding me the perfect Kia and the perfect deal. finance did a great job putting it all together and getting me the payments I asked for. I’ve been a customer a Jim Butler Kia since 2017 I wouldn’t go anywhere else! More

by jeskj4561 Verified Customer Verified Customer

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Sold me a cart with a failed safety inspection. Direction signals not working properly, salesman said that was normal. They did switch the bulbs, brake lights went out 1/2 way home 🤔. The faste Direction signals not working properly, salesman said that was normal. They did switch the bulbs, brake lights went out 1/2 way home 🤔. The fasteners for the trunk liner to get to lights were not reinstalled. There were quite a few steps missed at this dealership. Would not but a car here again. What else did they skip? More

by mdzavorka Verified Customer Verified Customer

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Keith Sutton is amazing. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. More

by nkupaks Verified Customer Verified Customer

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Service was great. I was pleased with how quickly I could get an appointment. Keith is exceptional. I was pleased with how quickly I could get an appointment. Keith is exceptional. More

by lindad0 Verified Customer Verified Customer

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