Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
803 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

18 yrs, 1 mo

Languages Spoken

English English

4.8

803 Reviews

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803 Reviews of Keith Sutton

June 05, 2026

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Employee Rating

Keith always does a great job, quick check in, keeps me informed and gets me out of there More

by Zach
Service Price Transparency
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Recommend Dealer
Yes

June 05, 2026

Dealership Rating
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Keith was very kind at check in and out. I didn’t have to wait too terribly long so that made me happy. More

by djohnson1381
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2026

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Keith did a great job making sure my needs were met on time and in budget More

by noamrose
Recommend Dealer
Yes

May 29, 2026

Dealership Rating
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I have worked with Keith for my service for two different Kia’s over 5 years. Best service manager I have encountered. More

by bonesjones5050
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Recommend Dealer
Yes

May 20, 2026

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Great service, courteous , helpful staff, finished service on time.and convenient place to have service done, close to so many places to shop. More

by florinda1422
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Recommend Dealer
Yes

Other Employees Tagged: Doug Willis

May 18, 2026

Dealership Rating
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Keith has been my service advisor for going on 10 yrs. He's very familiar with my vehicles history. Alaways keep mt infomred as to prograas while I wait. More

by RaM
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Recommend Dealer
Yes

May 18, 2026

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Waiting two hours for an oil change is not acceptable at all with no type of compensation. More

by youngbriana
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Recommend Dealer
No

May 14, 2026

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Check in is fast, Keith is friendly. I wait about an hour for an oil change and then Iam on way More

by Pineau.d
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Recommend Dealer
Yes

May 14, 2026

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I always appreciate the great customer service from Keith and the rest of the team! Thank you! More

by StubFr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 05, 2026

Dealership Rating
Employee Rating

Keith has ways been great to work with. Been servicing my Kias at Jim Butler for 14 years. More

by salstazz
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Service Time
Recommend Dealer
Yes
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