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Keith Ward

Overview Reviews (19)

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Keith Ward

General Manager

Hill Country Honda

7338 W Loop 1604 N
San Antonio, TX 78254

Keith Ward, originally from Locust Grove, Oklahoma, brings a wealth of experience to his role as General Manager. In addition to his professional expertise, Keith is a devoted Houston Astros fan and loves spending quality time with his family. As a pet owner, Keith cares for four dogs named Belle, Hazel, Sasha, and Brodie, along with a cat named Lucky. Keith's automotive preference lies with the Honda lineup, with the Pilot being his favorite model. With his passion for sports, family values, and love for pets, Keith brings a well-rounded perspective and a warm personality to the team at Hill Country Honda.

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4.6

19 Reviews

Overview Reviews (19)

Dealership Experience

2 yrs, 4 mos

Languages Spoken

English

4.6

19 Reviews

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19 Reviews of Keith Ward

December 13, 2023

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DO NOT DO BUSINESS WITH THESE PEOPLE. They engage in manipulative tactics and are deceitful. They engage in manipulative tactics and are deceitful. More

by greg.lunajr

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Dec 13, 2023 -

Hill Country Honda responded

We're sorry to hear about your negative experience with our business, Greg. We take feedback seriously and aim to provide the best service possible. We appreciate your input and will use it to improve our practices to ensure a better experience for all our customers.

November 27, 2023

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Thank you for the fast, awesome service! !! We were very pleased with the work and customer service. !! We were very pleased with the work and customer service. More

by Marina Garcia

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Aaron Garcia, Chloe Barnard, Daisy Alfaro, Travis Kessler , Kevin Tran

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Nov 27, 2023 -

Hill Country Honda responded

Marina, Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 19, 2023

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I was impressed with the professionalism displayed by everyone I came in contact with. My salesman, Austin worked hard to get me the best deal possible and was kind and patient. everyone I came in contact with. My salesman, Austin worked hard to get me the best deal possible and was kind and patient. More

by SteveW

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Austin Maybrier

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Nov 19, 2023 -

Hill Country Honda responded

Thank you so much, Steve, for choosing Hill Country Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Keith Ward General Manager

November 15, 2023

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They have the vehicle one wants pleasure to drive and the speed they want, the color too. speed they want, the color too. More

by 0B.HERNANDEZ39

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Daisy Alfaro, Travis Kessler , Kevin Tran, Roland.

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Nov 15, 2023 -

Hill Country Honda responded

Thank you for your very kind review. Daisy, Travis, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hill Country Honda. Best Regards, Keith Ward General Manager

November 14, 2023

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Well they do as they say and do just that. And keep up with the service. And keep up with the service. More

by 0B.HERNANDEZ39

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Aaron Garcia, Daisy Alfaro, Travis Kessler , Ari Imanraharja, Kevin Tran, Roland

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Nov 14, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

November 05, 2023

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The service department was friendly and helpful. They dealt with my cars problem as quickly as they could. They dealt with my cars problem as quickly as they could. More

by LJACKSON24

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Aaron Garcia, Chloe Barnard, Daisy Alfaro, Travis Kessler , Ari Imanraharja, Kevin Tran

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Nov 05, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

November 03, 2023

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Staff was extremely helpful and prompt. They truly cared about my concerns and my time. They worked at scheduling around my time. They truly cared about my concerns and my time. They worked at scheduling around my time. More

by Lpetta

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Nick Hinojosa

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Nov 03, 2023 -

Hill Country Honda responded

Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 02, 2023

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Excellent team. Always willing to help when I call with with questions about Honda vehicles. Always willing to help when I call with with questions about Honda vehicles. More

by ECROBLOg

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Aaron Garcia, Chloe Barnard, Daisy Alfaro, Travis Kessler , Ari Imanraharja, Bo Rodriguez, Kevin Tran, Chris Crooks

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Nov 03, 2023 -

Hill Country Honda responded

November 01, 2023

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I walked in looking for a 2020 Honda Accord and Lee saw me in the parking lot browsing. He came over and showed me all the preowned cars and the new. I ended up going with the 2024 Accord in the show room. me in the parking lot browsing. He came over and showed me all the preowned cars and the new. I ended up going with the 2024 Accord in the show room. Lee was very very good. Wish I could give him 6 stars out of 5. The whole dealership was very nice and thorough. Can’t recommend this dealership enough! More

by Addison Hicken

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Medelez, Lee Chavez , Dan (sales manager)

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Nov 02, 2023 -

Hill Country Honda responded

Addison, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new 2024 Accord! Best Regards, Keith Ward General Manager

October 25, 2023

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Wow a wonderful experience serving us Vietnam veterans all my military friends will know that you go above and beyond For us and our family thanks all my military friends will know that you go above and beyond For us and our family thanks More

by Carlos

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Aaron Garcia, Chloe Barnard, Daisy Alfaro, Travis Kessler , Ari Imanraharja, Bo Rodriguez, Kevin Tran

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Oct 26, 2023 -

Hill Country Honda responded

Thanks, Carlos, for sharing about your experience with Hill Country Honda, and thank you for your service to our country! We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

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