Sandra Minelli
Sandra Minelli at Ocean Honda of Hanover

Sandra Minelli

Business Manager

Ocean Honda of Hanover

2060 Washington St.
Hanover, MA 02339

4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of Sandra Minelli

October 10, 2026

Dealership Rating
Employee Rating

Great service and customer relations. Very attentive and helpful with the sale of the car. More

by pd105
Recommend Dealer
Yes

Other Employees Tagged: Lou Defranco

Oct 10, 2026

Ocean Honda of Hanover responded

Your feedback about our attentive service and strong customer relations on your Honda CR-V is incredibly rewarding. We’re pleased our service department could provide the support you needed. Thank you for the five-star rating. Jason Zimbran jason.zimbran@oceanhonda.com

September 30, 2026

Dealership Rating
Employee Rating

I bought a pilot years ago when they were in Weymouth. The owner at that time was very good to me on my trade in! Not sure if it’s the same owner but they helped me tremendously with doing everything pos More

by dmpark66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2026

Ocean Honda of Hanover responded

Hearing that Manny took the time to listen to your story with compassion means a lot to our team. Thank you for choosing to purchase your Honda Civic at our dealership. We appreciate your trust and look forward to providing great service over the next three years. Jason Zimbran jason.zimbran@oceanhonda.com

September 11, 2026

Dealership Rating
Employee Rating

The personal attention and attention to details made this purchase effortless and very satisfying. I would definitely recommend them to a friend and be it will be considerably better when the construction is More

by campijim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Devlin

Sep 11, 2026

Ocean Honda of Hanover responded

Knowing that our personal attention and focus on details made your purchase of a used Honda Ridgeline effortless means a lot to our team. We appreciate your willingness to recommend us to friends, and we look forward to welcoming you back when construction is finished so we can deliver an even better experience. Jason Zimbran jason.zimbran@oceanhonda.com

July 18, 2026

Dealership Rating
Employee Rating

my name is ken ocean honda is probably the worst dealership i have ever dealt with !! service department is so full of crap a guy named kevin is s joke lies to your face !! then hides behind all the More

by kennyslandscaping
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: bobby mike kevin rob miranda

Jul 23, 2026

Ocean Honda of Hanover responded

Ken, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

June 08, 2026

Dealership Rating
Employee Rating

I can’t say enough good things about Lou DeFranco. He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job More

by Trishee0828
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Defranco, Kellayne Fernandes , Lou Defranco

Jun 09, 2026

Ocean Honda of Hanover responded

It’s wonderful to hear Lou’s attentiveness and kindness turned a stressful situation into a smooth, reassuring experience. Your five-star rating means a lot, and we’re here whenever you need us again. Thank you for sharing how Lou set the standard for service. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

Jun 09, 2026

Trishee0828 responded

Thank you so much, Jason, for taking the time to respond. My experience with Lou at Ocean Honda of Hanover was truly exceptional from start to finish. What could have been a stressful situation turned into a positive one because of his professionalism, patience, and genuine kindness. Lou went above and beyond to make sure every question was answered and every concern was addressed. It’s rare to find someone who is not only knowledgeable but who also genuinely cares about providing outstanding customer service. He made me feel valued as a customer, and that level of dedication does not go unnoticed. Ocean Honda of Hanover is fortunate to have someone like Lou representing the dealership. The outstanding service I received is exactly why I will continue to return and recommend Ocean Honda of Hanover to family, friends, and anyone looking for a dealership that truly puts its customers first. Thank you again for such a wonderful experience!

May 01, 2026

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Employee Rating

Matt was very professional and very efficient very knowledgeable and answered all my questions. Made me feel comfortable and worked with me to meet my needs More

by SHERIFEENEY00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Devlin , Not sure who the person was

May 01, 2026

Ocean Honda of Hanover responded

We appreciate you choosing us for your new Honda HR-V. Matthew’s professionalism and expertise ensured your questions were answered and that you felt comfortable throughout the process. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

April 29, 2026

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Employee Rating

Great dealership and extremely nice staff. Wonderful experience! It was a very easy and quick process & I would advise anyone looking for a car to stop in and visit Ocean Honda. They are the More

by jjkharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Zimbran

Apr 29, 2026

Ocean Honda of Hanover responded

We’re thrilled our team made your Honda CR-V service quick and pleasant. Thank you for sharing your experience and recommending us. We look forward to assisting you again in the future. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

April 28, 2026

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Employee Rating

The team was friendly, helpful, knowledgeable, experienced. I would recommend them to others. The dealership is conveniently located. More

by BEACHGAL14365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danger Fully

Apr 28, 2026

Ocean Honda of Hanover responded

We’re glad our team’s friendliness and expertise made your visit so positive. It’s wonderful you’d recommend us and found our location convenient. Enjoy your new Honda CR-V Hybrid! Jason Zimbran General Manager jason.zimbran@oceanhonda.com

April 08, 2026

Dealership Rating
Employee Rating

Yet another fantastic experience at Ocean Honda Hanover. Naturally, I went back to my favorites, Kellayne and Sandra from the Finance department! Kellayne made the entire process seamless. She efficiently g More

by jmc9412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

Ocean Honda of Hanover responded

Thank you for trusting us again as you picked up your new Honda Pilot Trailsport. Kellayne’s seamless guidance, along with Jason and Nick’s support, ensured a smooth process, and Sandra’s clear explanations and rate negotiation made all the difference. We appreciate your loyalty and look forward to assisting you with your automotive needs. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

March 26, 2026

Dealership Rating
Employee Rating

Very pleasant and easy transaction with Aaron and Ocean Honda. They managed to take the stress out of buying a car. More

by PHIL90
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pincus

Mar 26, 2026

Ocean Honda of Hanover responded

We’re glad Aaron helped make your car purchase stress-free. It’s wonderful to hear the process was pleasant and straightforward. Thank you for choosing Honda. Jason Zimbran General Manager jason.zimbran@oceanhonda.com

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