Sandra Minelli

my name is ken ocean honda is probably the worst dealership i have ever dealt with !! service department is so full of crap a guy named kevin is s joke lies to your face !! then hides behind all the dealership i have ever dealt with !! service department is so full of crap a guy named kevin is s joke lies to your face !! then hides behind all the other people that work there doesn't take your calls !! i called tuesday asked to talk to general managers a guy took my call after a 25 minute conversation. !! he said he was sorry about everything i was going through !! said he would do some investigating and call me back same day !! i never heart from the guy !! not surprised this place is awful honestly completely disgusting customer service More

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I can’t say enough good things about Lou DeFranco. He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job, but truly caring about my experience and making sure everything was handled smoothly and correctly. It’s rare these days to find someone who treats customers with that level of respect and effort, but Lou absolutely does. He made what could have been a stressful situation feel easy and reassuring. His professionalism, knowledge, and kindness stood out at every step. Because of him, I wouldn’t even consider going anywhere else. Lou sets the standard for what customer service should be. Five stars doesn’t feel like enough—he deserves more. More

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Matt was very professional and very efficient very knowledgeable and answered all my questions. Made me feel comfortable and worked with me to meet my needs knowledgeable and answered all my questions. Made me feel comfortable and worked with me to meet my needs More

by SHERIFEENEY00 Verified Customer Verified Customer

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Great dealership and extremely nice staff. Wonderful experience! It was a very easy and quick process & I would advise anyone looking for a car to stop in and visit Ocean Honda. They are the Wonderful experience! It was a very easy and quick process & I would advise anyone looking for a car to stop in and visit Ocean Honda. They are the best!!! More

by jjkharrington Verified Customer Verified Customer

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The team was friendly, helpful, knowledgeable, experienced. I would recommend them to others. The dealership is conveniently located. experienced. I would recommend them to others. The dealership is conveniently located. More

by BEACHGAL14365 Verified Customer Verified Customer

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Yet another fantastic experience at Ocean Honda Hanover. Naturally, I went back to my favorites, Kellayne and Sandra from the Finance department! Kellayne made the entire process seamless. She efficiently g Naturally, I went back to my favorites, Kellayne and Sandra from the Finance department! Kellayne made the entire process seamless. She efficiently guided me through the process, ensuring that I was quickly and smoothly out of the dealership with my new 26’ Pilot Trailsport. She had a keen understanding of my preferences and exceeded my expectations. Kellayne promptly worked with Jason and Nick, the managers, to finalize the deal. The team at Ocean Honda Hanover consistently demonstrates their dedication to excellence and their unwavering commitment to customer satisfaction. Sandra, another member of the Finance department, was equally wonderful. She provided transparent explanations and worked diligently to negotiate a lower interest rate and payment plan, saving me a significant amount on my monthly payments. Ocean Honda Hanover has consistently provided me with exceptional customer service, loyalty, and respect. It will undoubtedly remain my preferred dealership for all my future automotive needs. More

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Very pleasant and easy transaction with Aaron and Ocean Honda. They managed to take the stress out of buying a car. Honda. They managed to take the stress out of buying a car. More

by PHIL90 Verified Customer Verified Customer

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Everyone was friendly and nice and the service was fast and well done. Very good service and well done. Very good service More

by manulondero27 Verified Customer Verified Customer

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Knowlegable staff - low pressure sales - excellent experience all around - would use them again in the future experience all around - would use them again in the future More

by j.algird Verified Customer Verified Customer

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Great experience! The customer service was excellent professional, friendly, and transparent throughout the whole process. The car was exactly as described and in grea The customer service was excellent professional, friendly, and transparent throughout the whole process. The car was exactly as described and in great condition. The contract was clear and straightforward, which made everything stress-free. Highly recommend! More

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