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Kelly Blackwell
Refer Me
15 Reviews
Dealership Experience
7 mos
Industry Experience
29 yrs, 11 mos
Languages Spoken
English
15 Reviews
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15 Reviews of Kelly Blackwell
May 01, 2025
This dealership is horrible with any contact after the sale. We purchased a Blue Oval certified Mustang with a coyote engine that blew up inside of three months after purchase. They sold us a warranty wi sale. We purchased a Blue Oval certified Mustang with a coyote engine that blew up inside of three months after purchase. They sold us a warranty with Warranty Solutions that wouldn't even cover the engine. It was towed in on Christmas Eve and didn't get the vehicle back from them until March 17th. I had so much run around between the service department avoiding me and then Warranty Solutions denied the claim (after going back and forth with the break down of the engine that the warranty company required) due to the car being modified (lowering springs), and they don't cover modified vehicles. During this time, I had emailed the general manager to discuss the situation and got ZERO response from him. NONE. The dealership covered the engine and now over a month later... I'm still waiting on word for the refund of the bad warranty that was sold to me. They offered a refund to the financing company or roll it over into a FORD warranty. I've emailed and texted and left voicemail for sales manager and the finance person that handled our sale. DO NOT BUY FROM THEM!!!!! . I feel like I've been overly patient. I understand things take time, but this is absolutely RIDICULOUS. More
by Aprilb98
Other Employees Tagged: Cody Banks , Manny Gonzalez
April 03, 2025
Krysta made the world of difference in our experience buying an f150 lighting yesterday. Throughout the prices we great and she did a great job including my family in the process since they came along buying an f150 lighting yesterday. Throughout the prices we great and she did a great job including my family in the process since they came along with me. 100% recommend hey to anyone. Kelly was great at working through the numbers I needed for what I was looking for. Overall great team and experience More
by TAMA
Verified CustomerOther Employees Tagged: Asher Shurafa, Krysta Winston
March 26, 2025
The dealership overall was fantastic with my car buying experience. They kept me updated throughout the entire process. experience. They kept me updated throughout the entire process. More
by RICARDO15_C
Other Employees Tagged: Asher Shurafa, Blake Lawson
March 24, 2025
We really was thrilled with the whole process of buying our new Mustang. Everyone was very good to us. I couldn’t have found a better auto dealership to deal with. Thanks to everyone there that helped us t our new Mustang. Everyone was very good to us. I couldn’t have found a better auto dealership to deal with. Thanks to everyone there that helped us thru the buying experience. More
by BRNBRC2
Other Employees Tagged: Taylor Davis, Asher Shurafa, Daniel Willis, Lidia Pearsall
March 04, 2025
Great place I would send anyone there the people there are good people felt like I was already part of the family when I walk in are good people felt like I was already part of the family when I walk in More
by JARONMWILLIS
Other Employees Tagged: Justin Cheatwood, Greg Cooks, Bob Haines, Brandon Montgomery, Cody Banks, Richard Bisso, Xavier Brantley, Ethan Armistead , Avery Blackall
March 03, 2025
Best service I have ever had buying a vehicle would recommend to everyone i know great experience recommend to everyone i know great experience More
by KELLYHERRING1
Other Employees Tagged: Justin Cheatwood, Greg Cooks, Bob Haines, Cody Banks, Krysta Winston, Richard Bisso, Xavier Brantley, Ethan Armistead , Avery Blackall
February 13, 2025
Colton wad great to work with. Help me thru the entire process. It was as great experience Help me thru the entire process. It was as great experience More
by JTKARR
Other Employees Tagged: Asher Shurafa
February 11, 2025
Just an absolutely horrible buying experience. Run away fast! After agreeing on a price and committing to purchasing a vehicle, the vehicle was sold to another person while the business office was Run away fast! After agreeing on a price and committing to purchasing a vehicle, the vehicle was sold to another person while the business office was running our credit check and preparing documents to sign. This is terrible way to do business and earn trust. I've asked for a manager to call and explain how this happens and no one will call back. If you have ANY hesitation about the trustworthiness of this business, go with your gut. They cannot be trusted. Carter, sales associate was very apologetic, but no manager will call me back. Run away fast, there are certainly better companies to work with! More
by Hoosier
Other Employees Tagged: Carter Wynn
January 26, 2025
Colton was great to work with. I enjoyed talking and working with Kelly also. A very good experience I enjoyed talking and working with Kelly also. A very good experience More
by JTKARR
Other Employees Tagged: Asher Shurafa, Colton Stein
January 20, 2025
MY EXPERIENCE WAS GREAT! AS SOON AS I PULLED MY CAR IN THE SHOP, THEY CAME OUT RIGHT THEN TO CHECK ON ME. I WAS IN AND OUT IN NO TIME. ALSO, THE WAAITING ROOM IS EXTREMLY NIC AS SOON AS I PULLED MY CAR IN THE SHOP, THEY CAME OUT RIGHT THEN TO CHECK ON ME. I WAS IN AND OUT IN NO TIME. ALSO, THE WAAITING ROOM IS EXTREMLY NICE. More
by LEIGHANNE.MCGUIRE
Other Employees Tagged: Asher Shurafa, Cody Banks, Jackson Willis, Jonathan Jordan, Richard Bisso , Avery Blackall
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