Kelly Blandon | Page 2

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Doral Hyundai

10285 Northwest 12th Street
Doral, FL 33172

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4.9

11 Reviews

Overview Reviews (11)

4.9

11 Reviews

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11 Reviews of Kelly Blandon

December 27, 2022

Dealership Rating

Employee Rating

Worst service , every time that a need to make a regular service , the waiting time is more than 4 hours , and the waiting times for online appointments are more than a month service , the waiting time is more than 4 hours , and the waiting times for online appointments are more than a month More

by ivansalas9701

Recommend Dealer

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Dec 27, 2022 -

Doral Hyundai responded

Hello Ivan, you came to me asking for a Manager to file a complaint about the service department, I asked you how I can help you and you said your car has been here for 4 hours for an oil change the first thing I asked you was if you had an appointment and you said NO I tried to make one your website but the next appointment was not until Feb 2023 but you already went over the miles for your service. You were advised by the service writer that without an appointment you would need to leave your car all day until we are caught up with the customers who made appointments. You chose to stand around thinking it would be sooner. Please make an appointment next time around and you would not have this situation arise. Thank you, Doral Hyundai

Dec 27, 2022 -

ivansalas9701 responded

No , I not was advised by the service agent that I should leave the car , the only take the keys, and by the way , His attitude in responding to customer complaints seems to me not the best