50 Reviews
Write a Review50 Reviews of Kelly Frank
September 28, 2023
Everyone at the dealer is friendly and great to work with. Kelly Frank and Phil are the best. They are the two primarly that i worked with. Great team. I have bought a couple trucks now from Interst with. Kelly Frank and Phil are the best. They are the two primarly that i worked with. Great team. I have bought a couple trucks now from Interstate Ford from Kelly and i will be back again and again. Thank you Ford Team Blake More
July 21, 2023
I drove 260 miles from South Dakota, twice to buy new trucks. If my wife ever lets me buy other truck, guess where I will go! trucks. If my wife ever lets me buy other truck, guess where I will go! More
Other Employees Tagged: Robbie Ververs
June 23, 2023
Art did a great job. He kept me well informed and followed up to see if everything was correct. He kept me well informed and followed up to see if everything was correct. More
Other Employees Tagged: Art Flores
June 10, 2023
Art did a great job having my F150 serviced at Interstate Ford. He even followed up my phone call for support. Ford. He even followed up my phone call for support. More
Other Employees Tagged: Art Flores
May 17, 2023
Awesome people to woke with. Came in for a truck but it was sold right before I got there. Kelly found me some other options and I’m sure glad he did. Found another truck in minu Came in for a truck but it was sold right before I got there. Kelly found me some other options and I’m sure glad he did. Found another truck in minutes test drove it and loved it. Not long after that a deal was made and I was on my way home with my brand new truck. Highly recommend this place for your next vehicle. More
Other Employees Tagged: John Cook
May 06, 2023
My experience buying my vehicle was the best I have had at a dealership. Kelly Frank was exceptional (5-stars) and made the process extremely smooth and easy. He shared information with me throughout the at a dealership. Kelly Frank was exceptional (5-stars) and made the process extremely smooth and easy. He shared information with me throughout the process that although wasn't exactly what I wanted to hear was fair, accurate and professional. There were two (2) major challenges/issues. First, I initially ordered my Ford Maverick in May 2022. Due to supply chain issues and manufacturing delays there was/is no planned start date for the completion of the vehicle I ordered. Kelly was able to find me a vehicle (hybrid Maverick) that the original buyer decided not to purchase. Therefore, I was offered the vehicle and purchased it. I am still looking to purchase the vehicle I originally ordered when it gets built. The second item is an ISSUE. The dealership charged me a $4500 premium over MSRP to buy the vehicle. My problem is that sense I had a STANDING ORDER and had been waiting 11 months, I would have EXPECTED to get the vehicle at MSRP, which is what would have been fair, since I committed to buying the vehicle. More
Other Employees Tagged: Robbie Ververs
May 06, 2023
Very helpful in a stressful situation. Great service and communication. Comfortable and clean waiting area. Thank you! Great service and communication. Comfortable and clean waiting area. Thank you! More
Other Employees Tagged: Mary Jo "MJ" Fuletti
April 22, 2023
Kelly Frank has been exceptional through my ordering and delivery of a new Super Duty. Even after I took delivery and discovered an engine oil leak, Kelly went above and beyond to track the repair and made delivery of a new Super Duty. Even after I took delivery and discovered an engine oil leak, Kelly went above and beyond to track the repair and made sure I had a loaner vehicle during the down time. I recommend Kelly and Interstate Ford very highly!! More
Other Employees Tagged: Rob Robison, Adrien Medina
August 20, 2022
Salesman was amazing. Finance did an excellent job getting me approved. Will work with them again. Finance did an excellent job getting me approved. Will work with them again. More
Other Employees Tagged: Steve Thompson, Michael Ververs, John Cook
June 29, 2022
Current truck was in for check engine light and running rough. Turns out it needed a motor and instead of dumping money in to an old truck I asked to see what was on the lot. Kelly in sales called me with rough. Turns out it needed a motor and instead of dumping money in to an old truck I asked to see what was on the lot. Kelly in sales called me with 30 minutes. Picked out a truck in the next hour and was all done shortly after that. Finance was a breeze as well. More
Other Employees Tagged: Michael Ververs, Mary Jo "MJ" Fuletti