Kelly Henry
Kelly Henry at Empire Toyota of Huntington

Kelly Henry | Page 27

Service Advisor

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.9
327 Reviews

Languages Spoken

English English

4.9

327 Reviews

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327 Reviews of Kelly Henry

January 13, 2019

Dealership Rating
Employee Rating

Great They were friendly n good had a great experience at Huntington Toyota spoke to mechanic Jason about my radio problem n he knew what he was talking abo More

by jaca2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jan 14, 2019

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with us in the service department. We are happy to read you enjoyed working with all of us.

January 09, 2019

Dealership Rating
Employee Rating

Best Toyota service around Great place to get your vehicle serviced staff great techs great waiting area and bathrooms perfect I’m able to get my car washed and always fixed rig More

by Kippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tommy Coppola, Service Department, Anna Vargas, Juan Vargas

Jan 11, 2019

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know your experience with us continues to reflect our standards for exceptional service. Please reach out if you need anything else!

Jan 11, 2019

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know your experience with us continues to reflect our standards for exceptional service. Please reach out if you need anything else!

January 07, 2019

Dealership Rating
Employee Rating

REPAIR RADIATOR HOSE The repair service was according to what I asked for. It was done promptly and on time. The service manager Ms. Kelly Henry was excellent. She was More

by gokj127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vargas

Jan 09, 2019

Empire Toyota of Huntington responded

Thank you for the stellar feedback about your service visit with us!

January 06, 2019

Dealership Rating
Employee Rating

State inspection & oil change Brought my vehicle in for state inspection and oil change, waiting time and cost was very reasonable. Service advisor Gus Vasconcellos was very courte More

by NEPTUNE7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Juan Vargas, Gus Vasconcellos

Jan 07, 2019

Empire Toyota of Huntington responded

Thank you for taking the time to share this very generous review! We're glad you received such great service, and we hope to have the opportunity to work with you again in the future.

January 05, 2019

Dealership Rating
Employee Rating

5000 mile service This was our first maintenance on our 2018 Sienna the new service department is worth the extra couple of miles from the old service department. Chec More

by Hogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Empire Toyota of Huntington responded

We appreciate the generous review, and are so glad that you are pleased with the way everything went during your most recent experience. Should you need anything else moving forward, please do not hesitate to let us know.

January 03, 2019

Dealership Rating
Employee Rating

Service In and out. Very fast same day appt. Quick and easy. Great service. Nice waiting area. I would suggest they vacuum the interior. I have been using th More

by DSAXON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jan 07, 2019

Empire Toyota of Huntington responded

Thanks for the five-star feedback! We're glad you are pleased with your experience, and we will use your comments as a means to improve. We hope all is well.

January 01, 2019

Dealership Rating
Employee Rating

Satisfied Huntington Toyota has a great team that always addresses my service needs in a prompt manner and I feel confidant after issues are resolved. Kelly Hen More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Empire Toyota of Huntington responded

Kevin, it is wonderful to read that you have been so satisfied with your experiences. We will be sure to pass your compliments along to Kelly, and we invite you to give us call any time you might be in need moving forward.

December 29, 2018

Dealership Rating
Employee Rating

Always Great Having my Highlander serviced at Toyota of Huntington is like visiting family. I always feel welcome, and I know that I am being taken care of. Most o More

by FLNYLADY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vargas

Jan 03, 2019

Empire Toyota of Huntington responded

We're so glad you have been satisfied with your experiences working with our team. Thank you for these kind words, and for continuing to come to us with servicing needs!

December 26, 2018

Dealership Rating

The same story ever time. I needed an car inspection but as soon as arrive I get a litany of items I need to do. I happens every visit no matter what I came in for. More

by VINCENT.DEMONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michelle Micalizzi, greenberg

Jan 11, 2019

Empire Toyota of Huntington responded

Vincent, we're deeply sorry to know you weren't satisfied with your experience. We never want any customer to feel frustrated, and we apologize if your car inspection did not meet your expectations. Please reach out to tcoppola@aagny.net at your earliest convenience to discuss this further.

December 23, 2018

Dealership Rating
Employee Rating

It was great Kelly was helpful, gave me cost options and didn't try to rip me off. She kept me informed about what was going on inside and I never had to worry ab More

by YIDWITHLID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Dec 28, 2018

Empire Toyota of Huntington responded

Thank you for taking the time to share such kind words about your time spent working with Kelly and our team! We were happy to help, and are glad you had such a positive experience!

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