Kelly Henry
Kelly Henry at Empire Toyota of Huntington

Kelly Henry | Page 29

Service Advisor

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.9
327 Reviews

Languages Spoken

English English

4.9

327 Reviews

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327 Reviews of Kelly Henry

November 20, 2018

Dealership Rating
Employee Rating

Smooth Work Had my tires balanced and the truck rides smooth again. Should have done it a while ago. Service was great as always. Kelly always make sure I’m infor More

by aNYsurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know we were able to help get your truck back to a smooth ride by balancing the tires and offering attentive and knowledgeable service. Should you need anything else, please reach out!

November 15, 2018

Dealership Rating
Employee Rating

Received professional service from start to finish. Kelly was awesome! She treated me with utmost professionalism from when she greeted me to when we said good-bye. Everything went smoothly, great waiti More

by STRO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional and attentive service were reflected in your experience. Should you need anything else, please reach out!

November 15, 2018

Dealership Rating
Employee Rating

Professional service. Wonderful manicure Professional done when promised friendly and manure was Added perk. Had something positive to do while waiting. Clean waiting area. Would recommend More

by GERRYKOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

Empire Toyota of Huntington responded

Thank you for the 5 star review, Gerry. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for prompt and professional service as well as offering amenities while waiting were all reflected in your experience. Should you need anything else, please reach out!

November 13, 2018

Dealership Rating
Employee Rating

Good and quick service In and out in a reasonable amount of time, comfortable waiting area, pleasant staff and work done right. Six years of quality work and good customer e More

by 0stephenryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2018

Empire Toyota of Huntington responded

We value your continued patronage, and are glad you continue to be satisfied with our work and service. We hope all is well!

November 11, 2018

Dealership Rating
Employee Rating

Service and parts I have always used Toyota parts and service for my Toyota vehicle. The parts last longer then after market replacements. The service is great and Kell More

by aNYsurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

Empire Toyota of Huntington responded

We are happy to read that you continue to be pleased with the service we have provided to you. We value your feedback and recommendation and hope all is well.

November 08, 2018

Dealership Rating
Employee Rating

Registration Error Except for making out the registration papers stating I was transferring my vanity plates to the new vehicle which has to be done at the Motor Vehicle More

by NJ62R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Nunez Santana, Romero and Jason.

Nov 12, 2018

Empire Toyota of Huntington responded

We are glad you had a positive experience overall. If you would like to speak any further about your experience, you are welcome to contact tcoppola@aagny.net.

November 06, 2018

Dealership Rating
Employee Rating

Kelly Henry and Gianni D’Angelo are the BEST! I use this location because of Kelly and Gianni! They both deserve a raise!!!!!!!!! I have a Toyota dealer closer to my home and don’t go there, becau More

by PAULIEBAIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2018

Empire Toyota of Huntington responded

Thank you for the 5 star review, Paulie. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standard for excellence was reflected during your experience. Should you need anything else, please reach out!

November 02, 2018

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Employee Rating

excellent service Everyone was polite and efficient. There were free bagels & coffee. TV for all to watch. Internet also. Such a great place to wait for your car being More

by Maddy Van Ness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vargas

Nov 05, 2018

Empire Toyota of Huntington responded

Maddy, thank you for sharing this very generous feedback of your experience working with our team. We're glad you are so pleased with the way everything went, and we hope to have the pleasure of working with you further in the future.

November 01, 2018

Dealership Rating
Employee Rating

A Dedicated Team They'll work with you until you're com[pletely satisfied. They are always available & willing to assist in any way. Service Dept. is very clean & well More

by RONALDWRIGHT7077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Cooper, Service Department, William Guerrero

Nov 02, 2018

Empire Toyota of Huntington responded

Thank you for the 5 star review, Ronald. We're pleased to know you had such a wonderful experience working with our service department to resolve the issues with your vehicle. Should you need anything else, please reach out!

November 01, 2018

Dealership Rating
Employee Rating

Awesome Customer Service I wanted to take the time to let you know that I brought my 2011 Matrix in for an inspection and needed to have my front brakes & fuel injection done. More

by jonovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2018

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional, attentive, and prompt service were reflected in your experience. Should you need anything else, please reach out!

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